ServiceNow Senior Client Executive
Location: Germany (hybrid)
The Opportunity:
We are looking for a ServiceNow senior Client Executive to join the ServiceNow Business Group (SNBG) Practice to drive additional revenue growth specific to the ServiceNow solutions.
As a Client Executive, you will focus on establishing and maintaining strong and lasting relationships with our existing customers and bringing in new strategic customers for the company.
In addition to ensuring the growth and retention of our existing customer base, you will leverage your knowledge of the industry and our solution to attract and add new logos and customers.
Key Responsibilities:
In line with the Effective Selling Equaliser, these would be your main responsibilities:
Pipeline:
• Work closely with existing customers to identify opportunities to up-sell, cross-sell and expand our services.
• Proactively engage with customers to understand their changing needs and challenges.
• Position the value of our services to meet the specific requirements and objectives of existing and potential customers.
• Build and maintain a strong sales pipeline by continually developing relationships and customer engagement and adding new opportunities.
Activities:
• Actively collaborate with the marketing team to align with the overall company strategy and ensure the success of the different initiatives.
• Leverage events as opportunities to extend the customer network, building on established relationships of trust.
• Exceed customer expectations at all stages of the relationship, from sales to demonstrations and workshops, ensuring active listening, effective negotiation and clear communication.
• Maintain knowledge of current market conditions and update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Bookings:
• Develop and implement strategies to drive upsell and cross-sell opportunities within the existing client base.
• Meet and exceed established objectives outlined in your SIP.
• Implement methodologies defined by Cognizant SNBG to effectively convert opportunities into booked business.
• Continuously monitor and report on progress, adjusting strategies as needed to achieve booking targets.
Your Qualification:
• 15+ years of highly successful commercial/enterprise technology sales experience in the ServiceNow ecosystem, with a demonstrated track record of consistent over-achievement against assigned quota;
• Experience with both short cycle (2 months) and long cycle (6 months) sales;
• Ability to partner with additional collaborators in a matrixed environment;
• Prior experience in presales solutioning in the ServiceNow Ecosystem.
• Experience in preparing solution presentations, proposals (word / ppt), statements of work, effort price estimation and pricing/commercial model
• Good working experience with German market leading.
• Ability to articulate technology solution value proposition to business collaborators, partners and team members
• Experience with developing Trusted Advisor relationships at the C Level with in F200 & F500 Accounts
• Fluency in both German and English is mandatory
What you can expect:
You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility. At Cognizant, taking care of employees is a priority:
• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We will give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.
At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life.
See how at www.cognizant.com or @cognizant.
Join us now!!
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.