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Infra. Technology Specialist

JD 3


Job Summary

As an Infra. Technology Specialist you will play a crucial role in managing and optimizing our IT infrastructure. You will be responsible for ensuring seamless integration of analytics services managing incidents and overseeing change lifecycle management. Your expertise in ITIL V4 risk management and vendor management will be pivotal in maintaining operational excellence and enhancing stakeholder satisfaction.


Responsibilities

  • Manage and optimize IT infrastructure to ensure seamless operations and service delivery.
  • Oversee the integration of analytics services to enhance data-driven decision-making processes.
  • Implement and manage the change lifecycle to ensure minimal disruption and maximum efficiency.
  • Coordinate incident management processes to swiftly resolve issues and maintain service continuity.
  • Utilize ITIL V4 principles to streamline IT service management and improve operational efficiency.
  • Conduct risk management assessments to identify potential threats and develop mitigation strategies.
  • Engage in vendor management to ensure quality service delivery and maintain strong partnerships.
  • Facilitate project stakeholder management to align IT initiatives with business objectives.
  • Collaborate with key stakeholders to understand their needs and deliver tailored IT solutions.
  • Provide analytics and insights to support strategic decision-making and drive business growth.
  • Ensure compliance with industry standards and best practices in IT service management.
  • Adapt to a hybrid work model and rotational shifts to meet the dynamic needs of the organization.
  • Contribute to the companys purpose by enhancing IT infrastructure ultimately benefiting society. Qualifications
  • Possess extensive experience in ITIL V4 to effectively manage IT services.
  • Demonstrate proficiency in risk management to safeguard IT operations.
  • Exhibit strong vendor management skills to maintain productive relationships.
  • Showcase expertise in project stakeholder management to align IT goals with business needs.
  • Have a solid understanding of analytics service integration to drive data-driven strategies.
  • Be adept in change lifecycle management to ensure smooth transitions and updates.
  • Display competence in incident management to quickly address and resolve IT issues.

  • Certifications Required

    ITIL V4 Foundation Certification

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000+ associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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