Job Summary
Sr. OpCenter MES Engineer 2 is a senior manufacturing execution systems professional with strong expertise in Siemens OpCenter execution serialization and system connectivity. The role provides advanced Level 2 support for complex manufacturing environments and regulated production systems. The position requires strong technical troubleshooting skills structured root cause analysis and disciplined validated documentation practices in GMP regulated environments.
Responsibilities
Core Responsibilities and Expertise
Provide advanced Level 2 support for Siemens OpCenter MES resolving complex production issues such as order execution failures workstation connectivity problems and serialization or labeling errors
Perform detailed technical root cause analysis for major MES incidents identifying underlying causes and supporting corrective and preventive actions
Execute approved service requests including standard data extraction controlled configuration updates and system aligned changes under validation controls
Develop maintain and enhance knowledge base articles and technical support documentation in alignment with GMP and validation standards
Mentor and guide Level 1 and Level 2 analysts to improve troubleshooting effectiveness and reduce repeat incidents
Monitor and analyze system health performance trends and recurring issues to support proactive improvements and platform stability
Collaborate closely with Level 3 site support teams and Level 4 vendors for escalations defect resolution and product level fixes
Key Skills Highlighted
Siemens OpCenter execution and OpCenter discrete manufacturing support
Serialization and track and trace systems
MES connectivity and interface troubleshooting
Technical root cause analysis and incident management
GMP GxP and validation documentation practices
Production order execution and label printing support
Vendor and site team collaboration
Knowledge management and mentoring
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
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