About the role
As a Client Relationship Manager, you will make an impact by serving as the primary point of contact for assigned clients, acting as a business owner who leads the day-to-day activities and P&L of your accounts to deliver margin, revenue, client satisfaction and employee retention. You will be a valued member of the Client Relationship Management team and work collaboratively with the Client Partner and Cognizant delivery teams.
In this role, you will
• Build trusted relationships with client stakeholders up to the C-Suite, developing an understanding of their business and digital strategies and cultivating long-term relationships that broaden Cognizant's footprint within the account.
• Serve as the day-to-day point of contact, understanding the client's issues and priorities and co-creating solutions to their business problems.
• Own backlog growth, including renewals and extensions of current engagements, and optimize the resource mix while navigating scope changes to meet client expectations.
• Identify opportunities and make proactive, account-aligned proposals, driving RFPs and bids for renewals, extensions and expansion.
• Lead business development by positioning Cognizant credentials, assets and value, then qualifying, prioritizing and assigning opportunities to maximize wins.
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in London, United Kingdom. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
• Excellent ability to influence and communicate effectively with business stakeholders up to the C-Suite, with strong executive presentation and persuasion skills.
• Experience and understanding of how the Life Sciences industry is evolving, including key trends and the impact of AI on IT spend in these organisations.
• Experience managing client P&L of $10-20M, including reporting and metric assessment for the account.
• Proven track record of contributing to new business development and leading multiple tasks in a dynamic environment, with demonstrable problem-solving abilities on enterprise-wide challenges.
• Detail-oriented approach with the flexibility to work across diverse corporate environments, industries, and technical and non-technical audiences.
These will help you stand out
• Knowledge of various engagement models in the IT services and platform space.
• A clear point of view on how trends in Life Sciences are impacting IT spend and the adoption of AI.
• Ability to maintain all facets of complex, strategic assignments end to end.
• Willingness to travel across the UK to various client sites as expected for this role.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
