We are seeking a Data Center Technician, Level 1 support for a full-time opportunity working out of our client office in Sparks, NV.
About Cognizant’s CIS Practice:
Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
In this role, you will:
Data Center Operation
Perform rack & stack of servers, network devices, and storage equipment
Handle cabling (fiber & copper) including labeling and cable management
Support installation, relocation, and decommissioning of hardware
Hardware & Inventory Management
Receive and verify hardware shipments against purchase orders / delivery notes
Perform physical inspection of equipment for damages upon arrival
Maintain accurate inventory records (asset tagging, tracking, updates)
Manage spares inventory and ensure availability of critical components
Coordinate hardware returns (RMA), dispatch, and logistics tracking
Ensure proper storage, labeling, and documentation of all assets
Incident & Request Handling
Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow)
Perform basic troubleshooting (L1 triage) for Server hardware issues, Network connectivity (Layer 1 checks) and escalate issues to L2/L3 teams with proper logs and updates
Remote Hands Support
Act as hands & eyes support for remote engineers
Execute tasks such as Cable reseating, Power cycling devices, Console access setup and basic hardware replacement (as guided)
Monitoring & Reporting
Monitor alerts from DC tools / dashboards
Update tickets with accurate troubleshooting steps and status
Maintain documentation, asset inventory, and audit records
Compliance & Safety
Follow data center security and access protocols
Adhere to ESD, safety, and PPE standards
Ensure readiness for audits and compliance checks
What you’ll need to succeed (required skills)
Basic understanding of€ Networking fundamentals (IP, switching, patching), server hardware components, fiber & Ethernet cabling
Familiarity with€ Ticketing tools (ServiceNow or similar), basic console tools (SSH, Putty)
Strong coordination and communication skills
Ability to manage physical inventory and logistics tasks
Comfortable working in a rotational shift environment.
Attention to detail and documentation accuracy.
The salary range for this role is between $63000 and $73000 depending on skills and qualifications of the candidate. Applications will be accepted till 5/22/2026.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.