1. Job Title : PE-Sales & Support 2. Job Summary : Join a global organization as a PE Sales and Support professional working in a hybrid model to enable data driven sales operations and high quality customer support. Use strong MS Excel skills to prepare accurate reports track performance metrics and support account teams during day shifts without travel. Contribute to efficient sales processes and meaningful customer outcomes. 3. Experience : 0 - 2 years 4. Required Skills : Technical Skills: MS Excel Domain Skills: 5. Nice to have skills : Domain Skills:3G 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : -Support sales teams by maintaining structured and accurate sales data in MS Excel to enable timely and informed business decisions that improve overall revenue performance and customer satisfaction. -Prepare detailed weekly and monthly Excel reports that summarize pipeline status conversion trends and account performance so that stakeholders can easily understand progress and identify improvement areas. -Track and update customer opportunity information in centralized spreadsheets to ensure that sales records remain current and reliable for forecasting and operational planning. -Coordinate with internal account owners to validate data discrepancies and resolve missing or conflicting entries so that management reports remain consistent and trustworthy. -Respond to routine internal and external queries regarding product information order status and documentation in a professional and clear manner that builds trust and enhances the customer journey. -Support day to day sales operations by organizing digital files quotes and proposals enabling teams to locate relevant information quickly and complete transactions efficiently. -Create visually clear Excel dashboards using formulas and charts that summarize key sales indicators and help teams quickly understand performance against agreed targets. -Collaborate with cross functional teams such as finance and operations to align on pricing details billing status and order readiness helping to avoid delays and rework. -Assists with data quality checks by reviewing Excel sheets for formatting issues formula errors and missing fields contributing to more reliable analytics and reporting outcomes. -Document repeatable sales support procedures including templates and Excel usage guidelines so that future team members can ramp up quickly and maintain consistent quality of work. -Engage with knowledge sharing sessions to understand basic concepts of mobile networks and 3G environments where relevant enabling more contextual support for specific customer segments. -Provide clear status updates to supervisors regarding assigned requests and reporting tasks helping stakeholders stay informed and confident in delivery timelines. -Support adherence to company policies data privacy expectations and compliance guidance during all sales and support activities helping protect customer data and organizational integrity. -Qualifications -Meet educational background requirements in business commerce engineering information technology or a related field that supports analytical and customer focused work. -Demonstrate strong proficiency in MS Excel including formulas filters pivot tables and basic charting to prepare accurate and insightful sales reports. -Show ability to analyze tabular data and identify trends anomalies and actionable insights that can be shared with sales teams to optimize engagement strategies. -Exhibit clear written and verbal communication skills that support effective coordination with sales operations and finance partners in a hybrid work setting. -Display a detail oriented mindset and commitment to data accuracy so that forecasting billing and customer reporting remain dependable and credible. -Bring familiarity with mobile communication concepts and 3G networks as a beneficial domain exposure that can improve conversations with stakeholders in relevant accounts. -Adapt to structured processes and collaborative tools used in multinational environments so that daily tasks are completed consistently during day shifts without travel. 9. Job Location : Primary Location :BRSPSAOA05(BPBRA Sao Paulo SP-Avenida das COG) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : PE-Sales & Support [85OA19] 11. Demand Requires Travel? : No 12. Certifications Required : None
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
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