Client Relationship Manager (CRM) – Hyperscaler, Data Center & AI Infrastructure
Location: San Francisco, CA (Onsite / Hybrid)
Level: Associate Director
About the Role
Cognizant is seeking a Client Relationship Manager (Associate Director level) to support account growth for the Leading Hyperscaler with focus on Data Centers and AI infrastructure. The role serves as a day-to-day Client-facing partner, managing stakeholder relationships, driving account expansion, and coordinating cross-functional teams to strengthen Cognizant's strategic position within the Client Account Portfolio.
You will serve as a trusted advisor to our clients, proactively identifying opportunities, resolving challenges, and driving initiatives that align with both client goals and our organizational objectives.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week at the client site in San Francisco, CA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
In this role, you will:
Serve as primary relationship lead for assigned client stakeholders, building trusted advisor status
Identify and drive account growth opportunities across Data Center and AI infrastructure workstreams
Partner with delivery, sales, and practice teams to ensure client satisfaction and contract performance
Lead RFP/RFx pursuits, proposal development, and pricing discussions
Track account health, escalate risks, and drive resolution of delivery or relationship issues
Prepare and present executive-level account updates, QBRs, and growth roadmaps
Collaborate with internal leadership on strategic account planning.
What you need to have to be considered
10+ years of experience in client relationship management, account management, or business development within IT services
Prior experience supporting large enterprise or Hyperscaler accounts; Google/Alphabet (Internal Reference only) or similar Hyperscaler experience strongly preferred
Familiarity with Data Center and/or AI infrastructure environments
Strong executive presence and stakeholder management skills
Proven track record of account growth
Bachelor's degree required; MBA a plus.
Certifications Required
None mandatory; relevant cloud/infrastructure certifications a plus
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The annual base salary for this position is between $150,000 - $170,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 300,000 associates around the world.
We don’t just dream of a better way – we make it happen.
We look after our people, clients, company, communities and climate by doing what’s right.
We cultivate an innovative environment where you can build the career path that’s right for you.
#LI-RP1
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
