Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
The Senior IT Systems Administrator is responsible for the administration, maintenance, optimization, and support of the organization's server, cloud, network, and end-user computing infrastructure. The role ensures the stability, security, and availability of business-critical systems while providing advanced technical support and leadership for infrastructure operations. This position will lead troubleshooting activities, manage system upgrades and deployments, support security and compliance initiatives, and collaborate with cross-functional technology teams. The Senior Systems Administrator serves as an escalation point for complex infrastructure issues and contributes to infrastructure modernization and automation initiatives.
About Cognizant’s CIS Practice:
Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
What you’ll do in the role:
Administer and maintain Windows Server environments
Manage Active Directory, Group Policy, DNS, DHCP, and identity management services.
Configure, monitor, and troubleshoot enterprise infrastructure systems.
Perform server provisioning, patching, upgrades, and decommissioning activities.
Ensure system availability, reliability, and performance.
Administer Microsoft 365 services, incl Exchange Online, Teams, SharePoint, and OneDrive.
Support user provisioning, access management, and mailbox administration.
Troubleshoot collaboration and messaging platform issues.
Monitor infrastructure health using enterprise monitoring tools.
Perform capacity planning and performance tuning.
Support datacenter operations, hardware installations, and infrastructure maintenance.
- Coordinate with network, security, and server teams during planned and unplanned activities.
- Provide Level 3 support for desktops, laptops, mobile devices, printers, and workplace technologies.
- Administer endpoint management platforms such as Intune and SCCM.
- Support operating system deployments and patch management.
- Manage software packaging and distribution.
- Act as an escalation point for complex technical incidents.
- Conduct root cause analysis and implement permanent corrective actions.
- Participate in change management reviews and CAB meetings.
- Ensure infrastructure changes follow governance and compliance standards.
- Implement security hardening and vulnerability remediation activities.
- Support audit and compliance requirements.
- Manage privileged access, security groups, and access controls.
What you’ll need to succeed:
- Windows Server Administration
- Active Directory & Group Policy
- Microsoft 365 Administration
- DNS, DHCP, TCP/IP
- VMware / Hyper-V
- Server Monitoring & Performance Management
- ITIL Processes
- ServiceNow or equivalent ITSM platforms
- Advanced Troubleshooting Skills
Qualifications
- Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field.
- 7+ years of experience in Systems Administration or Infrastructure Support roles.
- Relevant certifications preferred:
- Microsoft Certified: Azure Administrator
- Microsoft 365 Administrator
- ITIL Foundation
- VMware VCP
- CompTIA Server+ or Network+
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
