About the role
As a Senior Facets Product Specialist, you will make an impact by designing, configuring, and optimizing Facets Provider and Core Facets solutions that support complex healthcare payer operations. You will be a valued member of the healthcare technology team and work collaboratively with business stakeholders, claims experts, provider operations teams, integration partners, and technical delivery teams to deliver scalable, high-quality solutions that improve operational efficiency and member outcomes.
In this role, you will:
Design, configure, and optimize Facets Provider and Core Facets modules to support provider management, network administration, and healthcare operational workflows.
Partner with business and technical stakeholders to translate provider and claims requirements into scalable Facets configurations and product enhancements.
Analyze existing Facets implementations and recommend improvements that increase provider data accuracy, streamline operations, and enhance system performance.
Lead testing activities for Facets enhancements, validating functionality and ensuring successful deployments with minimal business disruption.
Provide advanced production support, perform root cause analysis, and implement solutions that improve system stability and user satisfaction.
Collaborate with claims and provider operations teams to align system configurations with business rules, benefit structures, and adjudication requirements.
Support data integrations and ensure consistent provider information flow across connected healthcare applications and reporting platforms.
Develop documentation, operational procedures, and knowledge-sharing resources to support ongoing product management and team enablement.
Drive continuous improvement initiatives by evaluating system performance metrics and recommending enhancements that deliver measurable business value.
Ensure compliance with security, privacy, and healthcare regulatory requirements related to provider and claims data management.
Work model
At Cognizant, we strive to provide flexibility that enables our associates to perform at their best. Based on the business requirements for this role, this position is fully remote, allowing associates to work from their home location while collaborating with cross-functional teams across multiple regions.
Regardless of location, we are committed to supporting a healthy work-life balance through our wellbeing programs, learning opportunities, and inclusive culture.
The working arrangements for this role are accurate as of the date of posting. However, business and client requirements may evolve over time, and any changes will be communicated clearly to ensure transparency regarding role expectations.
What you need to have to be considered
6+ years of hands-on experience configuring, supporting, and optimizing Facets Core solutions within healthcare payer environments.
Extensive experience with Facets Provider modules, including provider maintenance, contract configuration, network management, and reimbursement structures.
Strong knowledge of healthcare claims processing, benefits administration, and adjudication workflows.
Proven ability to gather requirements, analyze complex business needs, and translate them into effective Facets configurations and enhancements.
Experience supporting production environments, troubleshooting issues, conducting root cause analysis, and driving resolution efforts.
Strong communication and stakeholder management skills with the ability to collaborate across business and technical teams.
Experience coordinating testing activities, validating business outcomes, and ensuring high-quality system releases.
Knowledge of healthcare payer operations, provider lifecycle processes, and regulatory compliance requirements.
Bachelor’s degree or equivalent work experience in Information Technology, Healthcare Administration, Business, or a related field.
These will help you stand out
Experience with provider data integrations and enterprise healthcare systems.
Knowledge of healthcare industry standards, regulatory requirements, and payer best practices.
Experience participating in digital transformation or Facets modernization initiatives.
Familiarity with provider reimbursement methodologies, pricing structures, and network optimization strategies.
AHIP certification, Facets product training, or other healthcare payer technology certifications.
Salary and Other Compensation:
Applications will be accepted until October 25, 2026.
The annual salary for this position is between $82,000-$90,000 depending on experience and other
qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and
subject to the terms of Cognizant’s applicable plans.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
