Solution Architect – AI Agents & Integration
Location: Amsterdam, Netherlands
About Cognizant Digital Engineering
Cognizant is a global technology and professional services company that helps organizations modernize technology, reimagine processes, and transform customer experiences at scale. Within our Digital Engineering practice, we combine deep engineering expertise with cutting-edge technologies such as cloud, data, and AI to build innovative, scalable digital solutions.
Our teams operate in a fast-paced, collaborative environment where innovation and continuous learning are at the core. You will have the opportunity to work on advanced AI-driven solutions for leading financial services clients, shaping the next generation of intelligent, secure, and customer-centric digital platforms.
About the Role
You will be part of multidisciplinary teams working alongside proposition managers, journey experts, UX/UI designers, data analysts, developers, architects, business analysts, and product owners. We value pace, ownership, and impact. Together, we are shaping the future of our organization with strong propositions, smart products, and digital experiences that truly make a difference for young people.
Your Role
As a Solution Architect – AI Agents & Integration, you are responsible for defining the end-to-end solution architecture that enables domain-specific AI agents to operate safely, reliably, and coherently within the broader banking landscape. These AI agents power new customer-facing features for Gen Z and are integrated into a central AI agent that orchestrates conversations, context, and execution across channels and domains.
You ensure that innovation in AI aligns with enterprise architecture principles, platform capabilities, and regulatory requirements. You collaborate closely with business analysts, product owners, engineers, platform teams, domain architects, and risk stakeholders to guide solutions from concept through to production.
Key Responsibilities
- Design end-to-end solution architectures for domain-specific AI agents
- Translate business and product intent into scalable architectural designs across channels, AI agents, integration layers, and core systems
- Define architectural boundaries and interaction patterns between agents, systems, and platforms
- Ensure secure, compliant, and traceable handling of customer data
- Align solution designs with enterprise architecture standards and platform capabilities
- Provide architectural guidance and support to delivery teams
- Evaluate emerging technologies in conversational AI and agent orchestration
- Safeguard non-functional requirements including security, privacy, resiliency, performance, and explainability
Your Profile
You are a senior Solution Architect with a strong track record in complex enterprise environments. You combine strategic thinking with hands-on architectural expertise and have the ability to balance innovation with regulatory and operational realities. You are a clear communicator who can align stakeholders and drive architectural quality across domains.
Required Skills & Experience
- Extensive experience as a Solution Architect in a large, complex enterprise environment (preferably within financial services)
- Strong ability to bridge business strategy, product needs, and technical realization
- Experience working within Agile delivery models
- Proven ability to balance innovation with regulatory, risk, and operational constraints
- Excellent stakeholder management and communication skills
- Strong ownership mindset for architectural consistency and long-term coherence
Technical Expertise
- End-to-end solution architecture across digital channels, integration layers, and backend systems
- Architectural understanding of AI-agent concepts such as orchestration, context sharing, decision flows, and guardrails
- API design, event-driven architectures, and service-based integration patterns
- Cloud and enterprise platform architecture concepts
- Knowledge of security, privacy, risk, and compliance requirements within banking
- Ability to create and maintain architectural artifacts and documentation
- Experience with conversational AI platforms or AI-enabled customer journeys is a strong plus
What We Offer (Netherlands)
- Competitive salary
- Access to Udemy and Cognizant Academy
- NS business card
- 25 paid holidays
- Laptop and smartphone
- Pension scheme
- Technology-driven organization
- Open team spirit
- International environment
Contact the Recruiter
Bill Hilhorst
Email: [email protected]
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
