Work model: 100% office
What we do
At Cognizant, we partner with the world's leading companies to shape their digital future — not just adopting technology but truly becoming digital at their core.
In Poland, we're present in Kraków, Gdańsk, and Wrocław, offering exciting opportunities for both experienced professionals and fresh graduates. Expect world-class training, a clear path to grow your career, and benefits that make a real difference.
Ready to make an impact? Be Cognizant.
About the role
The team is responsible for data quality and support operations of core online Geo products. A Tools Specialist is the liaison between the Operations team and Engineering team and responsible for ensuring the smooth technical functioning of the Ops teams.
Responsibilities:
- Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,
- Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,
- Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility, and communicate user issues,
- Coordinate tool releases and new updates (as needed),
- Test tool fixes/changes/new features for engineers,
- Submit code changes for tools (as needed),
- Develop new tools/Dashboard as needed by the teams,
- Diagnose global geo problems related to software/Linux,
Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis, and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way.
Requirements:
- 1-3 years of experience in a similar domain,
- ArcGIS Desktop, ArcGIS Server experience,
- Scripting knowledge – Python and SQL experience,
- Proficiency in AI tools,
- Nice to have – Github, FME,
- Min. High school graduate or equivalent,
- Technological savviness,
- Availability to work on the weekends (1-2 days/month),
- Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business,
- Strong problem-solving skills and excellent attention to detail,
- Able to work independently, motivated, proactive attitude with a passion for learning and creative problem-solving.
Benefits:
Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
- Opportunity to be part of a global organization focused on development,
- Open-minded and multinational environment,
- Training & development opportunities, including language courses,
- Professional development and a clear career path,
Full equipment and paid training are provided from the first day of work.
For more information about us, visit Cognizant Poland.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client-mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled, Cognizant will be entitled to cancel this offer and not enter into an employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client, being the data controller responsible for this specific verification process, will contact you separately to provide you with more detailed information in this regard.
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关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。