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Program Manager

00067846861

Overview:

Join Cognizant as an inspiring leader within the Program & Project Management community. This key role is responsible and accountable for Program Management activities associated with complex, multi-service (Application Development and Maintenance, Infrastructure, Business Process, and Digital) programs delivered via offshore delivery centers (e.g., GCC). Successful candidates will bring a strong consulting and transformation mindset — capable of defining strategic outcomes, advising clients with confidence, and driving business value through disciplined, AI-enabled program execution. They will manage delivery objectives while maintaining responsibility for customer satisfaction and the client relationships required for successful program delivery.

Key Responsibilities:

Program Governance & Delivery

• Establishes, executes, and oversees program governance (i.e., stakeholder management, communication ceremonies, benefits management, change management, scope management)

• Establishes, executes, and oversees delivery estimation and planning (team resource and timeline) across Cognizant organization (pursuit through sprints/PIs)

• Ensures tracking/measurement and progress against established measures and metrics (e.g., bid vs did, SLA, and any other operational or contractual measures)

• Drives optimal business value through scope management, change management, and communication ceremonies

• Owns MSA and SOW activation, monitoring compliance and adherence to contractual terms and intent

Strategy, Transformation & Consulting

• Brings a strategy and consulting mindset to every engagement — shaping program direction, framing business problems, and aligning delivery to measurable client outcomes

• Leads client-facing programs by defining outcomes, governance, and business value while supporting solutioning and proposals

• Partners with clients to identify transformation opportunities, translate strategic intent into executable program roadmaps, and sustain advisory-level relationships with IT, VMO, and business stakeholders

• Drives end-to-end program delivery using AI-enabled tools and modern PMO practices to improve execution, reporting, and decision-making

• Contributes to practice growth through best practice development, knowledge sharing, and mentoring teams on AI-enabled program management

Client & Business Development

• Supports pursuits (and/or runs them as programs) as required

• Collaborates with Commercial/Account Team to grow the business by identifying and defining business value opportunities for the client

• Establishes and builds relationships with client and other stakeholders for program and portfolio

Leadership & Community

• Leads team by supporting and driving career growth, personal/team development, well-being, diversity, and inclusion

• Leads and personally contributes to the continuous improvement of the program management community (i.e., best practices, networking, standards, training, tools)

• Mentors program and project managers on AI-enabled program management approaches, modern PMO tooling, and consulting mindset

• Supports 1 or more PPM CoE OKR initiatives

Required Qualifications:

• 12-15 years in strategy, operations, process consulting, stakeholder management, project/program delivery within legacy modernization or digital transformations

• Demonstrated consulting and transformation mindset with experience advising client stakeholders on program strategy, business case development, and outcomes-based delivery

• Project/Program training and certifications (PMI/SAFe 5.0/Prince II); PL3 (Specialist) proficiency across Project and Program Management, Consultative and Commercial, Industry/Archetype Specialization, Leadership, and AI Fluency

• Experience in the set-up and/or operation of offshore delivery centers

• Experience delivering complex programs involving teams across multiple geographies

• Experience supporting deal solutioning, proposals, and identifying relevant program risks

• Demonstrated ability to present solutions from a Program Management and consulting standpoint

• Experience managing client stakeholders across IT, VMO, and business

• Adept with multicultural, multi-geo working teams and stakeholders

• Experience in contract management

• Program delivery experience involving 3 or more service lines

• Hands-on experience with AI-enabled PMO tools, reporting automation, and data-driven decision-making in program delivery

• Experience in delivering Transformational commitments, productivity goals, and offshoring commitments

Required Education:

MBA or Master's degree strongly preferred; Bachelor's degree required

Work Authorization:

Must be legally authorized to work in India without the need for employer sponsorship, now or at any time in the future.


关于高知特 (Cognizant)
高知特(Cognizant)(纳斯达克代码:CTSH)作为一家AI Builder和相关技术服务提供商,致力于通过打造全栈AI解决方案,帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长,将企业独特的业务场景融入科技系统,赋能组织释放人才潜能,推动切实成果,并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情,敬请访问 cognizant.ai 或关注@cognizant。

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