JD: Smartsheet Technical Expert & Implementation Consultant (10–12 Years)
Role Title: Smartsheet Technical Expert / Senior Implementation Consultant (Smartsheet)
Experience: 10–12 years (with 5+ years hands-on Smartsheet delivery strongly preferred)
Role Summary
We are looking for a Smartsheet Technical Expert & Implementation Consultant who can lead end-to-end Smartsheet implementations, migrations, and platform optimization for enterprise customers. You will drive technical design, solution architecture, integrations, automation, governance, and operationalization. You will partner with business stakeholders and delivery teams to build scalable, secure, high-performing Smartsheet solutions aligned to business outcomes.
Key Responsibilities
Solution Architecture & Delivery
• Lead end-to-end Smartsheet implementations: discovery → design → build → UAT → deployment → hypercare.
• Define platform architecture including workspace strategy, sheet design patterns, scalability, performance, and reuse.
• Build complex solutions using:
o Control Centre (blueprints, program rollouts, portfolio structures)
o Data Shuttle / DataMesh for data movement & consolidation
o Dynamic View for controlled access
o WorkApps for persona-based experience
Automation, Integrations & Migration
• Design and implement advanced automation workflows, approval flows, reminders, conditional routing, and cross-sheet logic.
• Lead Smartsheet migration from Excel/SharePoint/legacy trackers/tools (Jira, MS Project, etc.) to Smartsheet:
o mapping, data cleansing, validation, cutover planning, and rollback strategy
• Build integrations using:
o Smartsheet REST APIs, webhooks, and connectors
o Integration platforms (Power Automate, Workato, Boomi, MuleSoft, Zapier, as applicable)
• Develop scripts and utilities (as needed) for data transformation, bulk updates, metadata management.
Governance, Security & Administration
• Establish and enforce governance: naming conventions, templates, workspace hierarchy, retention, permissions model.
• Define role-based access, security controls, and audit readiness for enterprise deployments.
• Own platform administration: user provisioning, group strategy, workspace permissions, license optimization.
Reporting & Analytics
• Create executive-level dashboards with metrics, drilldowns, program rollups, and operational insights.
• Define KPI frameworks and ensure reliable reporting across portfolios/programs.
Enablement & Consulting
• Provide technical consulting to stakeholders: best practices, design reviews, technical feasibility.
• Create solution documentation: architecture, configuration guides, SOPs, runbooks.
• Train admins, power users, and project teams.
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Required Skills & Qualifications
• 10–12 years overall experience in enterprise solution delivery / platforms / workflow automation.
• Strong hands-on expertise with Smartsheet (implementation + optimization).
• Strong knowledge of Smartsheet advanced capabilities:
o Control Centre, Dynamic View, Data Shuttle/DataMesh, WorkApps, Resource Management (preferred)
• Experience with integrations via APIs, connectors, or automation platforms (Power Automate, etc.).
• Experience in migration planning and execution, data mapping, cleansing, and validation.
• Solid understanding of enterprise governance (security, access, audit, retention, templates).
• Strong stakeholder management and ability to translate business needs into technical solutions.
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Preferred / Good to Have
• Smartsheet certifications (Core / Admin / Solution Consultant) – preferred.
• Experience in regulated environments (Life Sciences, Pharma, BFSI) – preferred.
• Agile delivery exposure; familiarity with Jira/Azure DevOps.
• Basic scripting skills (Python/JavaScript) helpful for API automation.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
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