Key Responsibilities and Capabilities:
· Manages transitions across multiple service lines and geographies, as the single point owner
· Manage all workstreams within the transition including People Transfer, Process & Tools, Organization Change Management
· Ensure that the Transition related clauses in any Contractual documents are measurable, attainable, and reportable
· Own all the activities planned and scheduled during the Transition phase
· In-depth understanding of all Knowledge Transition phases, activities, deliverables and exit criteria
· Ability to collaborate with the Client and with internal stakeholders on a day-to-day basis to drive towards defined transition outcomes
· Proactive in identifying the risks and proposing mitigations to ensure the risks are addressed upfront with minimal impact on Transition KPIs
· Track and report all Transition KPIs across 1) Cost 2) Schedule 3) Quality
· Prepare and present Transition status with clarity to senior stakeholders (both internal and client stakeholders); and to effectively report and address risks/issues
· Design transition solutions and build transition plans as part of sales pursuits / RFP process, and present the transition solution to the client as part of orals presentations
· Understand the working of Tools used directly or otherwise during a Transition such as ServiceNow and Jira
· Work closely with Client Stakeholders and SMEs / Transition leads to ensure the transition deliverables are reviewed and signed off on time
· Work closely with delivery teams to ensure cutover to steady state is effective and successful
· If other workstreams such as process transition / people transition are in scope - work closely with the respective capabilities to ensure these workstreams are planned and executed within the agreed timelines
· Own the transition reporting both internally and with Client - Weekly status and Steering committee reports
· Expertise in managing Org Level changes across the Client Org and Cognizant.
Technical Skills & Qualifications:
· Experience across multiple industry domains
· Experience in managing transitions larger than 500 FTEs across Application support and Application development services
· Experience in designing transition solutions and in making orals presentations to clients as part of sales pursuits/ RFP process
· Experience with transition Infrastructure services transition is desirable
· 18+ years of experience
Required Education: MBA or Master’s degree strongly preferred; Bachelor’s degree required
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
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