About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Consulting Principal, Life Sciences Commercial Omnichannel, you will make an impact by leading strategic and operational transformation initiatives for pharmaceutical and biotechnology clients across the commercial value chain. You will be a valued member of the Life Sciences Commercial team and work collaboratively with practice leaders, multidisciplinary teams, and clients.
In this role, you will:
Lead consulting engagements focused on commercial omnichannel strategy, customer engagement transformation, and digital commercialization across brands, portfolios, and markets.
Advise clients on improving HCP engagement effectiveness, customer experience, channel mix optimization, and promotional ROI.
Design and implement future-ready commercial operating models integrating field force, digital, remote, and non-personal promotion channels.
Enable personalized, insight-led engagement using customer segmentation, journey orchestration, and next-best-action frameworks.
Identify opportunities to leverage advanced analytics, AI, and digital platforms to enhance commercial decision-making and execution.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
What you must have to be considered
Bachelor’s or Master’s degree in Life Sciences, Pharmacy, Management, Engineering, or related discipline.
14–18 years of experience in Life Sciences consulting, pharmaceutical commercial operations, digital marketing, or omnichannel transformation.
Demonstrated expertise in commercial strategy, omnichannel engagement, or digital commercialization.
Proven experience leading complex consulting engagements and senior client relationships.
MBA or advanced degree preferred.
These will help you succeed
Commercial operations and brand strategy
Omnichannel engagement models and customer journey design
CRM and marketing automation platforms (e.g., Veeva CRM, SFMC, Adobe, etc.)
Advanced analytics, AI, and next-best-action framework
Field force effectiveness and digital enablement
Regulatory, compliance, and promotional governance (MLR, consent, privacy)
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
$165,000 - $190,000
This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans
Benefits
Medical, dental, vision and life insurance
401(k) plan and contributions
Employee stock purchase plan
Employee assistance program
10 paid holidays plus PTO
Paid parental leave and fertility assistance
Learning and development certifications and programs
Post closing date:
Applications will be accepted until 06/11/2026
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
