About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Job Title: HP NonStop (Tandem) Systems Engineer
Location: Candidates will need to be based in United States and can work remotely.
ROLE OVERVIEW
We are seeking an experienced HP NonStop (Tandem) professional to support, maintain, and enhance critical system software components in a large-scale, high-availability production environment spanning multiple data centers. The role involves system administration, performance optimization, troubleshooting, and close collaboration with application and infrastructure teams.
KEY RESPONSIBILITIES
Production Support & Operations
• Provide L2/L3 production support for HP NonStop (Tandem) systems in a mission-critical, 24x7 environment
• Participate in on-call rotation and act as SME during high-severity incident bridges
• Perform root cause analysis (RCA) and implement preventive measures to reduce recurring incidents
Systems Administration & Engineering
• Install, configure, maintain, and upgrade HP NonStop OS (Guardian/OSS) and associated subsystems
• Manage system patches, upgrades, and change implementations following standard change management (ITIL/CAB) processes
• Monitor system performance, availability, and capacity — leveraging tools such as MEASURE, PTrace, and EMS
• Ensure high availability, resilience, and fault-tolerance across all NonStop environments
Troubleshooting & Problem Resolution
• Analyze and resolve issues related to:
- Operating system and kernel-level failures
- Middleware and subsystem components (Pathway, TMF, Expand, Spooler, SQL/MP, SQL/MX)
- Batch and online transaction processing environments
• Collaborate with cross-functional teams (infrastructure, network, database, development) during production incidents and planned release cycles
Application & Performance Support
• Support application teams with performance tuning, system resource optimization, and issue diagnosis
• Assist with batch scheduling and automation using tools such as Netbatch, NSScheduler, or JAMS (as applicable)
• Guide development teams on platform-specific constraints, best practices, and architectural considerations
Documentation & Knowledge Management
• Develop and maintain system documentation including runbooks, configuration baselines, change records, and incident logs
• Educate and guide internal stakeholders on NonStop platform capabilities, operational procedures, and best practices
REQUIRED SKILLS & EXPERIENCE
• 5+ years of hands-on experience with HP NonStop (Tandem) systems in an enterprise production environment
• Strong proficiency in:
- Guardian OS / OSS (Open System Services)
- Pathway, TMF (Transaction Management Facility), Expand
- SQL/MP and/or SQL/MX
- EMS (Event Management System) and MEASURE/PTrace for monitoring and performance analysis
• Solid understanding of high-availability, fault-tolerant architecture principles
• Strong troubleshooting skills across OS, middleware, and application layers
• Familiarity with batch processing, scheduling tools, and automation scripting (TACL)
• Knowledge of networking, storage concepts, and distributed systems
• Experience in multi-data center / large enterprise environments
PREFERRED QUALIFICATIONS
• Experience in banking, payments processing, or other mission-critical domains
• Familiarity with TACL, SCOBOL, TAL, or COBOL
• Exposure to integration with modern platforms, REST APIs, or hybrid cloud environments
• ITIL Foundation certification or equivalent service management framework knowledge
• Experience with automation and scripting to reduce manual operational toil
Salary and Other Compensation: The annual salary for the position is between $110,000/year - $130,000/year and depends on experience and other qualifications. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
