At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in San Jose, CA
As a Data Collection Scheduler, you will make an impact by managing research collections with participants designed to validate engineering approaches for augmented and virtual reality (AR/VR) products. You will help evaluate user feedback and provide recommendations to AR/VR product teams, supporting design strategies and engineering improvements.
In this role, you will own the scheduling and operational coordination of sessions end-to-end, ensuring seamless execution across locations and teams. You will be a valued member of the Cognizant team and work collaboratively with AR/VR stakeholders, technical teams, and cross-functional partners.
In this role, you will:
- Manage the end-to-end workflow, including scheduling, session coordination, data collection, reporting, and troubleshooting
- Schedule participant sessions and maintain accurate calendars across multiple locations and time zones (PST & EST)
- Demonstrate strong attention to detail when managing appointments, ensuring accuracy and avoiding scheduling conflicts
- Monitor session attendance and proactively adjust schedules when participants cancel, quickly filling open slots to maintain program continuity
- Think on your feet and pivot quickly—for example:
- Reassign sessions if a Data Collection (DC) Specialist is unavailable
- Shift sessions across workstreams or locations as needed
- Create and manage workstream calendars while ensuring coverage and proper resource allocation
- Stay actively engaged in group chats and communication channels to monitor updates, respond to issues, and support last-minute changes
- Respond to participant and stakeholder queries in a timely and professional manner
- Gather user feedback, preferences, and research data based on client requirements
- Create process documentation, training materials, and best practices
- Develop and present insights using data visualization (charts, graphs, reports)
- Collaborate with team members on data validation, prioritization, and issue resolution
- Triage operational issues and recommend process improvements based on trends and observations
- Track activities, session minutes, and updates using internal tools and platforms
- Handle inbound support requests and coordinate with internal stakeholders
- Report project status, timelines, milestones, and identify any data gaps
What you need to have to be considered:
- Strong organizational and scheduling skills with the ability to manage high-volume coordination
- Exceptional attention to detail and accuracy in managing appointments and logistics
- Ability to adapt quickly in a fast-paced environment, handling last-minute changes and unexpected challenges
- Excellent communication skills, both written and verbal
- Experience in customer service, operations, or client-facing roles
- Experience with data analysis and visualization tools
- Comfortable working in digital/technology environments, ideally with exposure to tech products
- Strong problem-solving mindset and ability to make real-time decisions
- Self-starter who thrives in dynamic, evolving environments with minimal supervision
- Interest in and passion for AR/VR technologies
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Salary and Other Compensation:
The hourly rate for this position is between $19.00 - $20.43 per hour, depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Life & Disability Insurance
· Group health dental & Wellness
· Sick Leaves
• 401(k) plan and contributions
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
