About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Job Title: HP NonStop (Tandem) Systems Engineer
Location: Candidates will need to be based in United States and can work remotely.
ROLE OVERVIEW
We are seeking an experienced HP NonStop (Tandem) professional to support, maintain, and enhance critical system software components in a large-scale, high-availability production environment spanning multiple data centers. The role involves system administration, performance optimization, troubleshooting, and close collaboration with application and infrastructure teams.
KEY RESPONSIBILITIES
Production Support & Operations
• Provide L2/L3 production support for HP NonStop (Tandem) systems in a mission-critical, 24x7 environment
• Participate in on-call rotation and act as SME during high-severity incident bridges
• Perform root cause analysis (RCA) and implement preventive measures to reduce recurring incidents
Systems Administration & Engineering
• Install, configure, maintain, and upgrade HP NonStop OS (Guardian/OSS) and associated subsystems
• Manage system patches, upgrades, and change implementations following standard change management (ITIL/CAB) processes
• Monitor system performance, availability, and capacity — leveraging tools such as MEASURE, PTrace, and EMS
• Ensure high availability, resilience, and fault-tolerance across all NonStop environments
Troubleshooting & Problem Resolution
• Analyze and resolve issues related to:
- Operating system and kernel-level failures
- Middleware and subsystem components (Pathway, TMF, Expand, Spooler, SQL/MP, SQL/MX)
- Batch and online transaction processing environments
• Collaborate with cross-functional teams (infrastructure, network, database, development) during production incidents and planned release cycles
Application & Performance Support
• Support application teams with performance tuning, system resource optimization, and issue diagnosis
• Assist with batch scheduling and automation using tools such as Netbatch, NSScheduler, or JAMS (as applicable)
• Guide development teams on platform-specific constraints, best practices, and architectural considerations
Documentation & Knowledge Management
• Develop and maintain system documentation including runbooks, configuration baselines, change records, and incident logs
• Educate and guide internal stakeholders on NonStop platform capabilities, operational procedures, and best practices
REQUIRED SKILLS & EXPERIENCE
• 5+ years of hands-on experience with HP NonStop (Tandem) systems in an enterprise production environment
• Strong proficiency in:
- Guardian OS / OSS (Open System Services)
- Pathway, TMF (Transaction Management Facility), Expand
- SQL/MP and/or SQL/MX
- EMS (Event Management System) and MEASURE/PTrace for monitoring and performance analysis
• Solid understanding of high-availability, fault-tolerant architecture principles
• Strong troubleshooting skills across OS, middleware, and application layers
• Familiarity with batch processing, scheduling tools, and automation scripting (TACL)
• Knowledge of networking, storage concepts, and distributed systems
• Experience in multi-data center / large enterprise environments
PREFERRED QUALIFICATIONS
• Experience in banking, payments processing, or other mission-critical domains
• Familiarity with TACL, SCOBOL, TAL, or COBOL
• Exposure to integration with modern platforms, REST APIs, or hybrid cloud environments
• ITIL Foundation certification or equivalent service management framework knowledge
• Experience with automation and scripting to reduce manual operational toil
Salary and Other Compensation: The annual salary for the position is between $110,000/year - $130,000/year and depends on experience and other qualifications. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
