We’re hiring!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as Shopfloor Engineer - Onsite in Santa Catarina NL
Job Summary
Responsibilities
· Oversee the installation configuration and maintenance of desktop systems to ensure optimal performance.
· Provide expert guidance and troubleshooting for hardware and software issues to minimize downtime.
· Collaborate with other IT teams to implement solutions that enhance system functionality and user experience.
· Develop and maintain documentation for desktop support processes and procedures to ensure consistency and efficiency.
· Monitor system performance and proactively identify areas for improvement to optimize operations.
· Ensure compliance with company policies and industry standards in all desktop support activities.
· Coordinate with vendors and suppliers to manage hardware and software procurement and inventory.
· Implement security measures to protect company data and systems from unauthorized access and threats.
· Communicate effectively with stakeholders to understand their needs and provide tailored support solutions.
· Drive initiatives to enhance user satisfaction and productivity through innovative support practices.
Qualifications
· Possess a strong background in desktop support with a minimum of 2-3 years of experience in a similar role.
· Demonstrate proficiency in troubleshooting hardware and software issues with a focus on desktop systems.
· Exhibit excellent communication skills to interact effectively with team members and stakeholders.
· Have a solid understanding of IT infrastructure and system management principles.
· Show experience in leading and mentoring a team to achieve high performance and service standards.
· Display knowledge of security protocols and best practices to safeguard company data.
· Demonstrate good experience with Asset Lifecycle activities.
· Have 2 -3 years of experience using SCCM, Intune, Autopilot.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
