Cognizant is a large IT Consulting Firm that leverages modern technologies to improve business operations. The Mapping Escalation Specialist is responsible for handling time critical and sensitive issues related to mapping operations. The Mapping Escalations Specialist should be trained in escalation protocol and be able to resolve difficult and complex issues in a timely manner. In addition to all core responsibilities of Mapping Data Technicians, the following are the additional responsibilities for Mapping Escalation Specialist. This role is 100% onsite in Bothell. Only local candidates will be considered.
Role Responsibilities
- Resolve the highest priority mapping issues according to established SLA’s.
- Contribute to in-depth failure analysis to determine the root cause of problems or in correct edits.
- Document all problem analysis and issue resolution methods.
- Log feature requests and bugs to engineering teams as required.
- Strong written skills in order to submit reports in a professional and timely manner
- Knowledge of Elections processes and procedures on an election cycle basis
Required Qualifications
- A High School Diploma is required; a Bachelor's degree is preferred
- 1-2 Years of GIS/Mapping experience
Salary and Other Compensation:
The hourly rate for this position is $25.24 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。