As a Mailroom Operations Associate, you will play a key role in ensuring smooth and compliant handling of incoming mail, documents, and checks for our client. This position combines mail processing, document preparation and scanning, checking processing in a fast-paced, deadline-driven environment where accuracy and attention to detail matter.
Location – Onsite in Westwood, Massachusetts
Schedule – Monday through Friday, 8am-5pm EST (occasional overtime on heavy delivery days).
In this role, you will:
•Receive, open, sort, prep, and scan incoming mail and documents.
•Prioritize work based on operational requirements and established service levels.
•Ensure all mail is processed accurately and in accordance with client and company procedures.
•Assist with document retention and destruction process.
•Prepare documents for scanning (removing staples, repairing pages, batching).
•Process checks and related financial documents according to established procedures.
•Support deposit preparation and reconciliation activities.
•Ensure compliance with all security, handling, and audit requirements.
•Operate scanners, and other mailroom equipment to digitize documents.
•Monitor supply inventory and flag replenishment needed.
•Support teammates during peak volume and communicate issues promptly.
•Keep the mailroom clean and organized.
What you need to have to be considered:
•High school diploma or equivalent
•Strong organizational, time management, and attention to detail skills.
•Ability to lift/move packages up to 30 lbs. and stand for extended periods.
•Basic computer skills (e.g., Microsoft Office, email).
•Clear verbal and written communication skills.
•Comfort working in a fast-paced, deadline-driven environment
These will help you stand out:
•Previous mailroom, document processing, records management, or banking operations or administrative experience.
•Familiarity with scanners, copiers, or other document-processing equipment.
•Experience in a regulated or compliance-focused environment.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
We are excited to meet people who share our mission and can make an impact in a variety of ways. Do not hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Hourly Rate and Other Compensation:
The hourly rate for this position is between $18.00 – $19.50 per hour depending on the experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
•Medical/Dental/Vision/Life Insurance
•Paid holidays plus Paid Time Off
•401(k) plan and contributions
•Long-term/Short-term Disability
•Paid Parental Leave
•Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
