Application Support Engineer

About the Role

As an Application Support Engineer, you will make an impact by enabling strategic technology partnerships, supporting complex API integrations, and driving successful technical outcomes for partners and customers. You will be a valued member of the engineering and partner ecosystem team, collaborating closely with product management, platform engineering, business development, partnerships, content teams, and external technical stakeholders to deliver innovative and scalable solutions.

***Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.***

In This Role, You Will:

• Lead technical discussions with external partners to evaluate integration requirements, identify solutions, and assess technical feasibility.
• Review and audit partner integrations, providing recommendations to optimize API adoption, platform capabilities, performance, and overall business outcomes.
• Serve as a trusted technical advisor by designing, architecting, and supporting web, software, mobile, and proof-of-concept solutions for partner ecosystems.
• Troubleshoot and resolve complex integration and application issues, applying strong debugging skills and collaborating with cross-functional teams to drive resolution.
• Create technical documentation, code samples, training materials, webinars, and enablement resources to support partner success and accelerate adoption.
• Collaborate with product and engineering teams to influence product roadmaps, advocate for partner needs, and identify opportunities for platform enhancements.
• Maintain strong relationships with partner technical teams through ongoing engagement, status reviews, issue management, and continuous improvement initiatives.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days per week in a client or Cognizant office in Mountain View, California. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you are engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What You Need to Have to Be Considered

• 5+ years of experience designing, developing, supporting, or integrating web, software, or mobile applications.
• Strong communication and presentation skills with the ability to lead technical discussions with external partners and stakeholders.
• Solid experience consuming and integrating REST and GraphQL APIs, including authentication and security best practices.
• Strong troubleshooting and debugging capabilities across distributed applications and integrations.
• Proficiency in one or more modern programming languages or frameworks, including Java, .NET, Node.js, JavaScript, Python, PHP, or Ruby on Rails.
• Experience working with web services, API ecosystems, and enterprise integration patterns.
• Ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences.
• Strong relationship-building, collaboration, and stakeholder management skills.
• Self-motivated, proactive, and able to operate effectively in a fast-paced environment.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent professional experience.

These Will Help You Stand Out

• Experience supporting partner ecosystems, developer platforms, or third-party integrations.
• Knowledge of QuickBooks or other small business financial management platforms.
• Experience with software architecture, solution design, or technical consulting.
• Familiarity with SDKs, developer portals, API documentation, and developer enablement programs.
• Understanding of small and medium-sized business (SMB) customer challenges and digital transformation initiatives.
• Experience delivering technical workshops, webinars, code labs, or developer training programs.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

Applications will be accepted until August 14, 2026.

The annual salary for this position is between $60,000 and $92,500, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid Holidays plus Paid Time Off
• 401(k) Plan and Contributions
• Long-Term/Short-Term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan