About the Role
As a Java Technical Lead, you will make an impact by leading production support, application maintenance, and operational excellence initiatives for critical enterprise applications. You will be a valued member of the Application Support team and work collaboratively with development, infrastructure, business stakeholders, and cross-functional technology teams to ensure application stability, performance, and continuous improvement.
In This Role, You Will:
- Lead application maintenance and production support activities for business-critical applications.
- Drive incident, problem, and change management processes while ensuring timely resolution of issues.
- Perform root cause analysis and implement permanent solutions to prevent recurring incidents.
- Monitor application health, performance, availability, and reliability across supported environments.
- Lead production releases and deployment activities, ensuring smooth transitions into production.
- Collaborate with development, infrastructure, and business teams to resolve complex technical challenges and support enhancements.
- Mentor team members and provide technical leadership, guidance, and best practices.
- Ensure compliance with SLA, KPI, and operational excellence standards.
Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days per week in a Cognizant or client office in Vancouver, British Columbia, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Need to Have to Be Considered
- 8+ years of experience in application production support, maintenance, and troubleshooting of enterprise applications.
- Strong hands-on experience with Java, Spring Boot, Microservices, Angular, and SQL.
- Proven experience supporting and troubleshooting Java-based applications in production environments.
- Experience working with Microsoft Service Bus (MSB) and enterprise integration technologies.
- Strong experience in incident management, problem management, change management, and monitoring tools.
- Experience performing SQL analysis, database troubleshooting, and performance optimization.
- Knowledge of ITIL processes and application support best practices.
- Experience leading production releases, deployments, and operational support activities.
- Strong analytical, communication, stakeholder management, and leadership skills.
- Ability to mentor support engineers and provide technical direction to teams.
These Will Help You Stand Out
- Experience with Python scripting and automation.
- Experience supporting distributed and microservices-based architectures.
Knowledge of application monitoring, observability, and performance tuning tools.
- Experience driving continuous service improvement and operational excellence initiatives.
Salary and Other Compensation
Applications will be accepted until August 28th, 2026.
The annual salary for this position is between CAD $80,000 - $110,000, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
