Technology Architect, Bangalore, Karnataka, India / Chennai, Tamil Nadu, India

Job Summary

The Technology Architect will design and optimize enterprise scale solutions leveraging AEP Customer Journey Analytics AEP Adobe Journey Optimiser and AEP RTCDP to deliver data driven customer journey orchestration for global clients. The role focuses on hybrid work execution robust architecture governance and collaboration with cross functional teams in asset and wealth management and other domains.

Responsibilities

Architect end to end solutions that integrate AEP Customer Journey Analytics AEP Adobe Journey Optimiser and AEP RTCDP to enable unified customer journey insights and actionable engagement strategies across channels

Design scalable data ingestion and activation patterns that align AEP RTCDP profiles with downstream marketing and analytics platforms to ensure accurate audience targeting and campaign performance measurement

Develop robust solution blueprints that detail data flows configuration standards and integration touchpoints for AEP components to support consistent implementation across multiple business initiatives

Collaborate with product owners marketing teams and data engineers to translate customer experience objectives into practical AEP architecture designs that support measurable business outcomes

Optimize AEP Customer Journey Analytics configurations and reporting structures to provide clear visibility into journey performance and contribute to continuous experience improvement

Guide implementation teams on best practices for AEP Adobe Journey Optimiser setup including journey design decision logic and event handling to deliver reliable and personalized experiences

Establish architecture governance practices for AEP solutions by defining reusable design patterns configuration guidelines and review checkpoints that promote maintainability and compliance

Coordinate with security and compliance teams to align AEP data handling identity resolution and profile activation with enterprise data protection standards and regulatory expectations

Evaluate existing martech and data platform landscapes and recommend integration approaches that enhance the value of AEP RTCDP without disrupting critical business processes

Document solution decisions technical standards and operational runbooks in a clear and maintainable format to support future enhancements knowledge transfer and onboarding activities

Work closely with stakeholders in asset and wealth management to map client journeys data sources and operational processes into AEP capabilities that improve advisory engagement and client retention

Analyze performance and usage metrics across AEP components and propose specific tuning and configuration adjustments that improve responsiveness stability and functional effectiveness

Support hybrid work collaboration by using digital tools and structured communication practices to ensure alignment transparency and timely progress across geographically distributed teams

Qualifications

Demonstrate deep hands on proficiency in AEP Customer Journey Analytics including data view design advanced segmentation and journey performance analysis to support sophisticated use cases

Bring strong experience configuring and operating AEP Adobe Journey Optimiser with a focus on complex orchestration scenarios real time triggers and rule based decisioning for customer interactions

Apply expert knowledge of AEP RTCDP including schema design identity stitching and profile activation to build resilient and scalable customer data foundations for the organization

Possess solid understanding of asset and wealth management concepts such as client lifecycle portfolio review workflows and advisory communication patterns to contextualize AEP solution designs

Utilize broad experience in enterprise architecture integration patterns and data modeling to ensure that AEP solutions fit coherently within the wider technology ecosystem of the company

Show capability in collaborating with multidisciplinary teams comprising marketing analytics operations and engineering professionals to ensure smooth adoption and effective use of AEP platforms

Exhibit strong communication skills to explain complex AEP architectural options and trade offs in clear business oriented language to stakeholders with varying levels of technical expertise

关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。

补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。