About the role
As a ServiceNow Solution Architect, you will make an impact by leading the design and delivery of enterprise-scale ServiceNow solutions that support digital transformation initiatives within the banking industry. You will be responsible for defining scalable architectures, guiding technical teams, and ensuring successful implementation of platform capabilities that align with business and technology objectives.
You will be a valued member of the Enterprise Platform Services team and work closely with business stakeholders, product owners, architects, developers, and leadership teams to drive innovation and deliver high-quality ServiceNow solutions.
Location: Canada
Work Model: Remote
In this role, you will:
Design end-to-end ServiceNow solutions that align with business requirements, enterprise architecture standards, and strategic objectives.
Lead the architecture and implementation of ServiceNow capabilities across modules such as ITSM, ITOM, CSM, HRSD, and FSM.
Define and oversee integration strategies between ServiceNow and enterprise systems using REST APIs, SOAP services, middleware, and cloud technologies.
Provide technical leadership and guidance to development teams throughout the solution lifecycle, including design reviews and code reviews.
Establish architectural standards, governance practices, and development best practices to ensure scalable, secure, and maintainable solutions.
Collaborate with business stakeholders, product owners, and technical teams to translate complex business requirements into technical solution designs.
Support data migration, platform upgrades, deployments, and production stabilization activities.
Partner with Agile teams to drive successful project delivery, mitigate risks, and ensure alignment with organizational goals.
What you need to have to be considered
Proven experience as a Solution Architect, Technical Architect, or ServiceNow Architect delivering enterprise platform implementations.
Strong expertise in ServiceNow architecture, design, development, and implementation.
Hands-on experience with one or more ServiceNow modules, including ITSM, ITOM, CSM, HRSD, or FSM.
Strong understanding of enterprise integration patterns and technologies, including REST and SOAP APIs.
Experience designing scalable cloud-based solutions and enterprise application architectures.
Knowledge of data migration strategies, platform modernization, and system integration best practices.
Experience leading technical teams and providing architectural guidance throughout project lifecycles.
Strong understanding of Agile methodologies and enterprise software delivery processes.
Excellent communication, stakeholder management, and problem-solving skills.
These will help you stand out
Experience delivering ServiceNow solutions within banking, financial services, or other regulated industries.
ServiceNow Certified Technical Architect (CTA), Certified Master Architect (CMA), or other advanced ServiceNow certifications.
Experience supporting large-scale digital transformation initiatives.
Knowledge of IT service management frameworks such as ITIL.
Experience with cloud platforms and modern enterprise integration technologies.
Ability to influence executive stakeholders and drive technology strategy discussions.
Experience establishing architecture governance processes and technical standards across enterprise programs.
Work Model
This is a fully remote position based in Canada. Team members will work remotely while collaborating closely with business stakeholders, architects, developers, and project teams to deliver enterprise ServiceNow solutions and transformation initiatives.
Why Cognizant?
At Cognizant, we're engineering modern businesses to improve everyday life. Our associates enjoy a collaborative environment, opportunities for continuous learning, and the ability to work on meaningful projects that drive innovation and business value for our clients.
Salary and Other Compensation:
Applications will be accepted until October 25, 2026.
The annual salary for this position is between $77,000-$88,000 depending on experience and other
qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and
subject to the terms of Cognizant’s applicable plans.
We're excited to meet people who share our passion for technology, architecture, and digital transformation. Even if you don't meet every qualification listed, we encourage you to apply and showcase the unique experiences and skills you can bring to the role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
