ServiceNow Technical Consultant
About the role
As a ServiceNow Technical Consultant, you will make an impact by translating business requirements into scalable ServiceNow solutions that improve workflows, integrations and user experiences. You will work collaboratively with business stakeholders, project leaders and technical teams to design, deliver and support high-quality platform capabilities.
In this role, you will:
· Analyze business and system requirements, identify dependencies and translate needs into effective ServiceNow solution designs.
· Design, develop, test, implement, maintain and support ServiceNow applications, modules and custom-scoped solutions.
· Build and enhance integrations using REST APIs, LDAP, Active Directory, JDBC, Orchestration and IntegrationHub.
· Create and review technical specifications, workflows, test results and documentation; identify and complete corrective actions.
· Resolve complex technical issues independently, recommend reusable solutions and help coordinate assigned project activities to support on-time, high-quality delivery.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
· Bachelor’s degree in Computer Science, Management Information Systems, Business or a related field and 3–5 years of relevant experience, or an equivalent combination of education and experience.
· Hands-on JavaScript development experience on the ServiceNow platform, including custom-scoped applications.
· Experience building ServiceNow integrations using REST APIs, LDAP, Active Directory, JDBC, Orchestration or IntegrationHub.
· Experience with Service Portal, UI Builder, Configurable Workspace, Now Experience Framework, Flow Designer and Automated Test Framework.
· Strong consulting, communication and problem-solving skills, with the ability to collaborate across teams, deliver quality work on schedule and support occasional non-standard shifts or on-call coverage.
These will help you stand out
· Knowledge of ServiceNow Governance, Risk and Compliance or Integrated Risk Management, with related certification.
· Experience with ServiceNow IT Service Management, IT Operations Management or Security Operations.
· ServiceNow Certified Application Developer certification.
· ITIL Foundation certification.
· Experience leading assigned workstreams, coordinating tasks and monitoring delivery performance.
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation:
Applicants will be accepted till 11/20/2026
The annual salary for this position will be in the range of $92,000 - $102,000 CAD depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
