Cognizant is seeking a Business Intelligence and Data Integration Platform Administrator for a full-time opportunity in Hartford, CT. This role will work out of our office in Hartford, CT.
What you'll do in the role:
Serve as the primary onsite point of contact for Business Intelligence (BI), Data Integration, and Analytics platforms.
Coordinate daily operational activities between business users, data engineering teams, BI developers, offshore support teams, and platform vendors.
Monitor the health, performance, availability, and capacity of BI and Data Integration platforms to ensure SLA compliance.
Manage user provisioning, access controls, security groups, workspace administration, and role-based permissions.
Oversee data pipeline operations, ETL/ELT job monitoring, workflow scheduling, and batch process execution.
Lead incident management activities, coordinate issue resolution, and provide timely communication to business stakeholders.
Perform root cause analysis on data failures, report discrepancies, integration issues, and platform outages to prevent recurrence.
Coordinate production deployments, platform upgrades, patching, and release activities with development and infrastructure teams.
Ensure data platform security, governance, compliance, and audit requirements are consistently met.
Monitor data quality, data refresh schedules, warehouse utilization, and integration service performance.
Collaborate with cloud, infrastructure, database, and network teams to resolve cross-platform dependencies and optimize performance.
Develop and maintain operational runbooks, knowledge articles, support procedures, and platform documentation.
Generate operational dashboards, service metrics, platform utilization reports, and executive status updates. Identify automation opportunities, drive continuous improvement initiatives, and enhance platform stability, scalability, and operational efficiency.
Support disaster recovery, failover testing, backup validation, and business continuity activities for analytics and integration platforms.
Provide technical leadership and operational guidance to offshore support teams, ensuring high-quality support and adherence to support processes.
The salary range for this role is between $115,000 and $133,000 depending on skills and qualifications of the candidate. Applications
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
