Program Manager / Implementation Lead (Ketryx)
About the role
As a Ketryx Program Manager, you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a valued member of the delivery team and work collaboratively with Quality, Engineering, Validation, Product Development, vendor partners, and executive stakeholders to ensure successful implementation, compliance, and operational readiness.
In this role, you will:
- Lead the end-to-end implementation of Ketryx, including planning, requirements gathering, configuration, integration, validation, rollout, and transition to support.
- Manage multiple workstreams across implementation, integration, validation, quality, vendor, and business teams to ensure alignment and timely delivery.
- Drive program governance, milestone tracking, RAID management (risks, assumptions, issues, and dependencies), and executive-level reporting.
- Coordinate integrations with platforms such as Jira, IBM ELM/DOORS DNG, ALM, and other enterprise engineering and quality systems.
- Ensure testing, validation, traceability, documentation, and release activities align with Software Lifecycle, Quality Management System, and regulatory requirements.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 8+ years of IT project or program management experience, preferably leading enterprise platform implementations.
- Proven experience managing cross-functional teams, third-party vendors, integrations, and validation workstreams.
- Hands-on experience with Ketryx, Jira, IBM ELM/DOORS DNG, ALM platforms, Software Development Lifecycle (SDLC), Software Lifecycle (SLC), or Quality Management Systems.
- Strong understanding of software validation, testing, requirements traceability, release management, integrations, and APIs.
- Experience working within Medical Device, Life Sciences, Digital Health, Pharmaceutical, or other regulated R&D environments.
- Demonstrated ability to manage executive stakeholders, governance forums, escalations, and complex project dependencies.
- Strong communication, leadership, and problem-solving skills.
- Ability to collaborate effectively with geographically distributed teams and support Pacific Time Zone business hours when required.
These will help you stand out
- Experience implementing quality, compliance, or requirements management platforms within regulated product development environments.
- Knowledge of regulatory and quality standards, including 21 CFR Part 11, ISO 13485, ISO 14971, and related compliance frameworks.
- Experience developing validation strategies, Computer System Validation (CSV) documentation, and audit-ready processes.
- Familiarity with Agile, Waterfall, or hybrid delivery methodologies in regulated organizations.
- PMP, PgMP, Agile, Scrum, SAFe, or similar project management certifications.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance.
- Paid holidays plus Paid Time Off.
- 401(k) plan and contributions.
- Long-term/Short-term Disability.
- Paid Parental Leave.
- Employee Stock Purchase Plan.
Compensation
The annual salary for this position ranges from $83,000 to $94,500, depending on experience and qualifications. This role is also eligible for Cognizant’s discretionary annual incentive program, subject to performance and applicable plan terms.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
