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Readiness Onboarding Specialist with Portuguese

46562

Location: Kraków, Poland
Working Model: Hybrid – 3 days in office, 2 days remote
Working Hours: Shift-based (9:00 AM – 5:00 PM or 12:00 PM – 8:00 PM)

What we do:
As Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!

About the role:
The Readiness Specialist plays a key role in supporting New Business Sales (NBS) representatives throughout the sales cycle. By handling various operational tasks - referred to as workflows - the Readiness Specialist enables NBS reps to concentrate on engaging with customers and driving sales. This support not only streamlines internal processes but also enhances the overall customer experience by ensuring timely and efficient service.

Your profile:

  • Portuguese language - at least C1 level, very good English (the language of communication in the company);
  • Ability to work on rotating shifts (9:00 AM – 5:00 PM or 12:00 PM – 8:00 PM)
  • Excellent communication skills (Written and Verbal);
  • Understanding of Google Ads;
  • Basic logical reasoning and problem-solving skills;
  • Exceptional rapport-building and active listening skills;
  • Understanding of Google Ads platform for account setup with tag implementation and ability to multitask in multilingual foreign languages;
  • Experience in Google Ads/ Digital marketing - nice to have.

Your responsibilities:

  • Liaise with the NBS sales representatives to collect all necessary business collaterals;
  • Set up advertisers' accounts on the Google Ads Platform;
  • To set appropriate Tags basis, the Business Model & Marketing Objective;
  • Link My Client Center (MCC) accounts and update internal platforms with advertisers' contact details;
  • Get sign-off from Kickstart+ sales reports on accuracy and completion before account handover.

We offer:

  • Extensive benefits package: private medical healthcare including dental care, life insurance, and cafeteria benefits;
  • Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks;
  • Open-minded and multinational environment;
  • Opportunity to be part of a global organization focused on development;
  • Professional development and a clear career path;
  • Training & development opportunities including language courses;

FRESH GRADUATES ARE WELCOME!

For more information about us, visit Cognizant Poland.

Stay up to date with our recent events – follow us on LinkedIn or Facebook.

If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

“Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard”.

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关于高知特 (Cognizant)
高知特(Cognizant)(纳斯达克代码:CTSH)作为一家AI Builder和相关技术服务提供商,致力于通过打造全栈AI解决方案,帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长,将企业独特的业务场景融入科技系统,赋能组织释放人才潜能,推动切实成果,并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情,敬请访问 cognizant.ai 或关注@cognizant。

补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外,候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中,您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。