Position Overview
Ever wondered what happens the moment a scientist presses “run” on an HPLC, or how a QC lab turns thousands of instrument readings into a single trusted result? That's the world you'll step into on day one — the intersection of laboratory science and modern software engineering. If you're a recent graduate who's curious about both the lab bench and the terminal window, this role is built for you.
Count on us to address the full discovery lifecycle with offerings that include re-engineering and consulting services, lab automation services, biomarker research and knowledge process outsourcing. To achieve success, Cognizant helps organizations modernize foundational IT infrastructure and move to an ecosystem-based operating model that prioritizes collaboration, agility and resilience while delivering the care experiences that consumers demand - anytime, anywhere.
You will join our Lab Informatics & Scientific Systems team, supporting and helping build the digital backbone of our clients QC and R&D laboratories — the platforms and instruments scientists rely on every single day, including:
LIMS platforms — LabVantage, StarLIMS, SampleManager LIMS (SM LIMS), and equivalent systems
Chromatography Data Systems (CDS) and other scientific data management systems (SDMS)
Lab instruments such as HPLC, GC, balances, pH meters, and auto-titrators — and the software that connects them to enterprise systems
Validation & compliance frameworks that keep our labs GLP, GMP, and FDA-ready
No prior lab or industry experience required — we're looking for sharp, curious, technically-minded grads. We'll teach you the science; bring us your foundation in technology and your drive to learn.
Why start your career here?
Rare hybrid exposure: build real expertise at the intersection of software engineering, laboratory science, and regulated industry — a skill set that's hard to find and highly valued.
Work hands-on with industry-standard platforms (LabVantage, StarLIMS, SampleManager LIMS) and real lab instrumentation.
A structured growth path — from support and operations into development, automation, and AI-driven innovation.
Be part of shaping the future state of lab technology, including emerging Gen AI and intelligent-agent use cases.
Mentorship from experienced lab informatics professionals and exposure to global, cross-functional project teams.
Meaningful work: the systems you support directly enable scientific discovery and product quality that reaches real patients and customers.
Key Responsibilities
Support & Operations
- Provide first-level, hands-on support for laboratory software systems and instrument integration platforms (e.g., HPLC, GC, spectrophotometers, balances, pH meters, auto-titrators).
- Install, configure, troubleshoot, and upgrade lab instrument software across Windows/Linux environments.
- Support software-to-hardware integration, ensuring reliable, accurate data flow between instruments, databases, and LIMS/CDS platforms.
- Use ITSM tools (e.g., ServiceNow, Remedy) to manage incidents, service requests, and changes — owning tickets from initiation to closure.
- Monitor and meet SLAs for ticket resolution; maintain clear documentation of issues, troubleshooting steps, and resolutions.
- Coordinate onsite visits when needed to resolve complex issues or support installations and validation activities.
Systems, Data & Compliance
- Support configuration and maintenance of LIMS, CDS, SDMS, and related lab systems to ensure accurate, compliant data flow.
- Help maintain audit trails, support data archival, and ensure systems are validated and maintained per SOPs and validation protocols.
- Support compliance with Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and FDA regulations.
- Document system configurations, user guides, and troubleshooting/knowledge-base articles for the wider team.
Collaboration & Continuous Improvement
- Partner with lab analysts, QA, vendors, and IT teams to resolve multi-layered technical issues.
- Engage with business stakeholders to understand requirements, support testing and training activities, and translate lab needs into technical solutions.
- Participate in cross-functional meetings to improve lab workflows, system performance, and user experience.
- Bring a proactive, problem-solving mindset — spot recurring issues and suggest process or technical improvements.
- Complete mandatory and role-specific training on time, staying current on compliance, safety, and IT procedures.
Qualifications
Bachelor's degree (or equivalent) in Biotechnology, Bioinformatics, Computer Science, Computer Engineering, Software Engineering, Information Systems, or a related field. New and upcoming graduates are encouraged to apply.
Technical foundation (coursework, projects, or internship experiences welcome)
Solid programming fundamentals in one or more languages — Java, Python, .NET/C#, or similar — plus working knowledge of SQL; exposure to Oracle/PL-SQL is a plus.
Comfortable with the Microsoft Office suite (Excel, Word, PowerPoint) for documentation, analysis, and reporting.
Awareness or coursework exposure to lab instruments and processes (HPLC, GC, balances, pH meters, auto-titrators) and/or lab software concepts such as LIMS, CDS, or SDMS — theoretical knowledge is completely acceptable; we'll build on it.
Understanding of, or interest in, validation concepts (IQ/OQ/PQ) and regulated environments (GLP/GMP/FDA) — prior hands-on experience is not required.
A plus, not a must: exposure to AI/Gen AI concepts, prompt engineering, or building simple AI agents/automations — we're actively exploring how these can modernize lab operations.
Personal qualities we value most
Strong written and verbal communication — able to explain technical topics to both technical and non-technical audiences.
A customer-first, ownership mindset: you follow through on problems until they're truly resolved.
Curiosity and adaptability — genuinely excited to learn new lab software, instruments, and technologies.
Comfort collaborating across global, cross-functional teams with strong prioritization skills.
Location(s)
New hires will be deployed to Cognizant office in Teaneck, NJ (and willing to relocate) where you will work alongside other experienced Cognizant associates delivering technology solutions. Applicants must be willing to relocate to these major geographic area.
Start Date(s)
New hires will start in October 2026. While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment of June or August. Exact start dates will be communicated with enough time for you to plan effectively.
Why Choose Us?
Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate’s diverse backgrounds offer varied perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients. If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you.
Salary and Other Compensation:
Applications are accepted on an ongoing basis. The annual salary for this position is $45,000.00 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Work Authorization
Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.
Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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