About the Role
We are looking for an Account Receivable Process Coordinator to support the day-to-day operations of the Collections team. This role is a great opportunity for an experienced Collections or Accounts Receivable professional who enjoys taking ownership, supporting colleagues, and ensuring processes run smoothly.
You will work closely with the Team Leader, acting as a first point of contact for operational questions and escalations, while helping the team achieve its goals and maintain high-quality standards.
Key Responsibilities
- Support daily coordination of Collections activities and priorities.
- Monitor team performance and highlight areas requiring attention.
- Follow up on performance gaps and support team members in improving results.
- Act as the first point of contact for operational issues and escalations.
- Ensure collection processes and procedures are followed consistently.
- Assist in preparing reports, team statistics, and performance updates.
- Support onboarding and knowledge sharing within the team.
- Handle complex collection cases and provide process guidance.
- Cooperate with the Team Leader on process improvements and operational initiatives.
Requirements:
- Min. 2+ years of experience in Collections, Accounts Receivable, or Order‑to‑Cash operations.
- BSc. Degree is a must
- Strong understanding of collection processes, quality controls, and KPIs.
- Experience working with cross‑functional stakeholders (Quality, AR, AE, Clients).
- Performance and data analysis skills
- Effective communication and escalation handling
- Coaching and feedback delivery
- Problem‑solving and continuous improvement mindset
- Ability to manage multiple priorities in a fast‑paced environment
What we offer
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits
- Open-minded and multinational environment
- Opportunity to be part of a global organization focused on development
- Professional development and a clear career path
- Training & development opportunities
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。