Skip to main content

ServiceNow Solution Architect

JD 7

We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a ServiceNow Solution Architect

Job Summary

Guides and leads the delivery of ServiceNow implementations by providing guidance and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting. Find solutions to business problems. Ensuring that the new solutions fit into the existing enterprise architecture from the technical, business, user, and other perspectives. They must be able to describe the solution in a language that is understandable to all. They should be able to facilitate communication (bridge the gap) between process owners and the C-Suite.

Requirements

  • Participated in several ServiceNow implementations across various disciplines.
  • 3+ years of architecting solutions in the ServiceNow platform
  • ServiceNow scripting. JavaScript, Angular JS, Soap, Rest, JSON, Ajax, CSS, SaSS, HTML5, SP Widgets, and XML are all desired.
  • Microsoft Excel, PowerPoint, Visio
  • Excellent English communication skills (both written and verbal) with strong presentation and facilitation skills.
  • IT4IT, ITILv4, TOGAF Should have their SN Certifications: CSA, CAD, ITSM, Plus, two other discipline CIS-Certifications: ITOM, ITAM, ITBM, CSM, FSM, SecOps/GRC, HR Has a high-level of understanding in scripting and app development, including familiarity with web services, API’s and mobile application design. Experience preferred: ITSM, ITILv3. Certifications preferred: Certified System Administrator, Certified Application Developer, Certified Implementation Specialist.

Responsibilities

  • Understand how the technologies available can be used to solve the business problem.
  • Understand what frameworks platform application or technical stack can be used to create a solution.
  • Understand how the ServiceNow application will look what modules will be in scope and how they will interact with each other
  • Understand how the ServiceNow digital solution will scale in the future and how it will be supported.
  • Configuration vs. Customization
  • Technical Debt
  • Ability to define the Risk vs. Value Proposition for third party integrations with ServiceNow
  • Ability to clearly define for stakeholders how Governance works with respect to the platform and how it works with respect to the project.
  • Ability to clearly define with Organizational Change Management is and why it is a key component of a successful project.

Certifications Required

IT4IT ITILv4 TOGAF Should have their SN Certifications: CSA CAD ITSM Plus two other discipline CIS-Certifications: ITOM ITAM ITBM CSM FSM SecOps/GRC Certified System Administrator.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!

Join us now!

#BeCognizant #IntuitionEngineered

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000+ associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Join our talent community

Haven’t found the right opportunity yet? Receive the latest updates on job opportunities, recruitment events and company news tailored just for you.

Sign up