Job Summary
The team works on keeping Maps Data current and reflective of real world changes They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface
The Mapping CityCountry Expert will be responsible for high impact work in improving transit data and providing country specific expertise The CityCountry Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth in the c
Responsibilities
The team works on keeping Maps Data current and reflective of real world changes They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface
The Mapping CityCountry Expert will be responsible for high impact work in improving transit data and providing country specific expertise The CityCountry Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth in the citycountry they work and also the consultant of
the Country for any TransitMicro mobility projects
Role Responsibilities as CityCountry Expert
Consultant
Communicating with internal stakeholder teams and external companies to achieve project goals
Provide input to create citycountry specific policy to existing general transit related policy The citycountry
expert works to apply existing Mapping policies to their specific city country providing insights into local
transittraffic laws landmarks and key mapping features
Consulting on Urban transit system and Multi modal including Micro mobility Walking
Review of mapping operations issues for quality checks related to specific citycountries of expertise
Point of contact for mapping operations countryspecific questions
Document and analyze the information needs of the product improvement for client and facilitate to
deliver appropriate solutions
Perform market comparison analysis of the features data or issues related to local transit
Proactively suggest improvements to the data management platform and also Identify transit user
expectations data gaps and provide insights to the product team
Provide inputs to productpartnerships teams regarding local transportation modes and growth opportunities
Act as a CountryRegional Transit POC for internal and external teams
Understand the background priority and impact of the request and also communicate effectively with
program managers stakeholders on the ask timeline and priority
Data Management
1 Data acquisition and quality
Create city level transit data modeling policies based on market needs and local regulations
Leverage familiarity with localregional urban transit systems and expertise to Identify patterns and
systematic data problems or gaps in transit data and make changes in the data model to improve and
solve the issues
Make necessary edits for all transit data types if the provided static data is not accurate
Identify transit user expectations broken critical user journeys data gaps and provide insights to
the product to improve the same
Assist Program Managers to communicate with the partnerprovider about required data fixes or
inform about problematic data areas
Data evaluation and GTFS mapping for prioritized cities to identify need for internal adaptors
standardization
2 Data reliability
Gain indepth knowledge of the data processes tools and policy applicable to all processesdata
types
Translate and interpret comments and actions from various sources Eg Users feedback and
troubleshoot problems based on instructions training and context
Field escalations of complex or edgecase data issues from internal teams and resolve
appropriately including creating bugs for external teams
Conduct in city field research to determine the ground truth of transit issues and user
problems
3 Data freshness
Validate quality of new and updated data in the data management platform
Manage city specific data pipelines through the transit data management platform including
updating pipelines using basic programming skills
Develop outages and alerts capabilities in their assigned city by effective monitoring
Work with other internal teams to ensure correct political format for the country is
utilized
Oncall support during non workings hours and Weekend incase of any data outages
Experience Skills
1 year 3 years of experience
Graduate or equivalent experience
Good Communication skills Read Write and Speak in English and native local language
Basic Data analytics and Tech writing skills is required
Deep knowledge about Citycountry transittraffic network Urban planning
Knowledge of transitspecific data format is an added advantage GTFS especially
Basic Good knowledge about GIS mapping tools and programing skills java C C and Python would
be an added advantage
Comfortable with a rapidlychanging environment
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.