At Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. We are an extraordinary place to work, and we look for people who give new insights and experience a dynamic and growing environment. We promote an inclusive culture, valuing different perspectives and providing career growth.
We are currently seeking a Salesforce administrator
Job Description:
- As a Salesforce System Administrator, manage user accounts, roles, profiles, and access controls to ensure compliance with life sciences regulations (e.g., HIPAA, GxP).
- Perform daily monitoring of the Salesforce environment for any performance or operational issues.
- Troubleshoot and resolve technical issues (e.g., system errors, data discrepancies) related to Salesforce applications used in clinical trials, patient management, or medical devices.
- Collaborate with the IT team and Salesforce developers to address complex problems and escalate critical issues.
- Develop change, release management strategies, and perform releases for the Salesforce applications using DevOps and CI/CD processes and tools, including Flosum/Copado and Static Code Analysis Tools.
- Maintain data integrity by performing regular data audits, cleansing, and deduplication
- Ensure compliance with data privacy regulations (HIPAA, GDPR) through proper handling and storage of business data.
- Assist in the implementation of new Salesforce features, integrations, and third-party applications.
- Perform impact assessment, validation, and documentation of periodic Salesforce major upgrades or newly released features, ensuring alignment with the regulatory requirements.
- Conduct periodic reviews on GxP and non-GxP systems to identify potential process gaps, opportunity for improvements and enhanced user experience.
- Maintain thorough documentation of system configurations, support activities, and compliance procedures to support audits and inspections.
- Create and maintain user guides, FAQs, and knowledge base articles to assist application teams in the effective use of Platform-specific tools (such as Copado, CodeScan, AppExchange apps, etc.) in their daily operations.
- Collaborate with cross-functional teams, including clinical, regulatory, and IT departments, to ensure Salesforce supports their specific needs in the life sciences project.
- Work with vendors, consultants, and partners to support system integrations (e.g., with ERP, middleware) and troubleshoot any related issues.
- Stay updated on the latest Salesforce innovations and life sciences industry trends to propose new solutions and process optimizations.
Qualifications
- 6+ Years in Salesforce as a System Administrator.
- Experience with Salesforce Platform Management
- Experience with Flosum/Copado and Static Code Analysis Tools.
Why Cognizant?
Improve your career with one of the largest and fastest-growing IT service providers worldwide. Receive ongoing support and funding with training and development plans. Have highly competitive benefits and salary packages. Get the opportunity to work for leading global companies. We are committed to respecting human rights and building a better future by helping your minds and the environment. We invest in people and their well-being. We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant, we believe that our culture makes us stronger!
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.