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Microsoft Power Virtual Agent – Technical Lead (Onsite)

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Microsoft Power Virtual Agent – Technical Lead

Onsite in Washington, DC - Hybrid

Job Description:

The Power Virtual Agent lead is responsible for designing, implementing, and optimizing solutions using Microsoft Power Virtual Agents. This role requires a deep understanding of Power Virtual Agents, M365 Copilot, and related technologies. The ideal candidate should have total of 9 to 12 years of experience in technical leadership, with expertise in Power Virtual Agents, M365 Copilot and chatbots.

Responsibilities:

  • 8+ years exp with Microsoft technologies (.net, C#, SharePoint development).
  • 2+Design scalable and efficient solutions using Microsoft Power Virtual Agents.
  • Implement chatbot functionalities to streamline and optimize accessibility of critical information
  • Ensure data integrity and optimize performance for data-driven decision-making.
  • Address bottlenecks and performance issues in Power Virtual Agent implementations
  • Lead architectural decisions and collaborate with cross-functional teams to align technical solutions with business goals.
  • Participate in scrum calls and maintain a high degree of accountability on assigned tasks

Technical Skills

    • Must have Text-Embedding-Ada-002 and GPT 3.5 Turbo models, Python, Pinecone Database, Azure microservices, Microsoft Teams, and Power Virtual Agents (PVA)

Qualifications:

  • Experience: 9 to 12 years in technical leadership roles, with expertise in Power Virtual Agents and M365 Copilot

Salary and Other Compensation:

The annual salary for this position is between $110,000 – $135,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000+ associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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