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ServiceNow Consultant

一列に座る女性のグループ

Thirdera, a Cognizant company, is looking for a highly skilled ServiceNow Solution Consultants to join our Australian team!

Your mission:

Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our global team of ServiceNow experts helps our customers realize workflow automation and gain maximum platform value.

Your mission as a ServiceNow Solution Consultant is to serve as a technical expert, guide and strategic advisor, collaborating with the sales team to comprehend clients' business challenges. Crafting and presenting tailored solutions that align with client needs, utilizing the organization's products or services. Our Solution Consultant plays a vital role in connecting technical capabilities with client requirements, ultimately contributing to successful sales engagements and building enduring client relationships.

What's in it for you?

We offer a fun, highly engaging and unique culture. You'll get the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations and the opportunity to grow in the ServiceNow practice.

You'll be empowered to work for top of the line companies and amazing partners, while having fun at it!

Who are we looking for?

We are seeking a confident, curious, and experienced ServiceNow Solution Consultant that performs both standard and customized product demonstrations to potential and existing customers, leading the pre-sales phase from a technical point of view. Supporting our sales team, understanding the evolving needs of our customers and ensuring our high standard of quality delivery.

Duties and Responsibilities:

  • Collaborate with the sales team to comprehend clients' business challenges, objectives, and technical requirements to create compelling proposals.
  • Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the organization's products or services.
  • Advise value driven solutions tailored to address specific client needs, taking into account industry requirements and product/service features.
  • Conduct demonstrations to illustrate the functionality and features of products or services, aiding clients in visualizing their application.
  • Educate clients on the technical aspects of proposed solutions, address queries, and offer insights for well-informed decision-making.
  • Create and maintain technical documentation supporting the sales process, ensuring communication clarity.
  • Assist in project coordination during the sales process, ensuring a seamless transition from proposal to implementation.
  • Manage technical inquiries, facilitate a smooth transition to implementation, and ensure post-sale client satisfaction.
  • Stay updated on latest ServiceNow features and leading practices

Requirements:

  • +4 years of experience working with the ServiceNow platform in any client-facing presales, consulting or solution architecture role
  • Experience in creating technical documentation and proposals
  • ServiceNow Sys admin Certification
  • +2 ServiceNow Certified Implementation Specialist or presales accreditations
  • ITIL Foundations & Scrum Master Certified – Desired
  • ServiceNow Certified Application Developer - Desired

Job summary

The role purpose of a Solutions Consultant in sales is to serve as a technical expert and strategic advisor

collaborating with the sales team to comprehend clients business challenges. Their key responsibility involves

crafting and presenting tailored solutions that align with client needs utilizing the organizations products or

services. Solutions Consultants play a vital role in connecting technical capabilities with client requirements

ultimately contributing to successful sales engmts

Responsibilities

  • Collaborate with the sales team to comprehend clients business challenges objectives and technical

requirements.

  • Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the

organizations products or services.

  • Develop customized solutions tailored to address specific client needs taking into account industry

requirements and product/service features.

  • Support the sales process by closely working with the team providing technical insights and ensuring

alignment with client expectations.

  • Conduct demonstrations to illustrate the functionality and features of products or services aiding clients in

visualizing their application.

  • Educate clients on the technical aspects of proposed solutions address queries and offer insights for well-informed

decision-making.

  • Create and maintain technical documentation supporting the sales process ensuring communication clarity.
  • Assist in project coordination during the sales process ensuring a seamless transition from proposal to

implementation.

  • Manage technical inquiries facilitate a smooth transition to implementation and ensure post-sale client

satisfaction.

Certifications Required

At least one ServiceNow Mainline Certification such as Certified Implementation Specialist (any) or Certified Application Developer is required

コグニザントのコミュニティ 

コグニザントは、クライアントのビジネス、運営、技術モデルをデジタル時代に合わせて変革する、世界有数のプロフェッショナルサービス企業の一つです。私たちの独自の業界ベースのコンサルティングアプローチは、クライアントがより革新的で効率的なビジネスを構想し、構築し、運営するのを支援します。米国に本社を置くコグニザント(NASDAQ-100のメンバーであり、Forbesの2024年世界最高の雇用者の一つ)は、常に世界で最も称賛される企業の一つに挙げられています。コグニザントがどのようにしてクライアントがデジタルでリードするのを支援しているかについては、www.cognizant.comをご覧ください。

  • コグニザントは世界中に300,000+上の社員を擁するグローバルな会社会社です。
  •  私たちはより良い方法を考えるだけでなく、それを実現していきます。
  • 私たちは正しいことを行うことで、社員、顧客、会社、地域社会に貢献します。
  • キャリアを築いていくことができる革新的な環境を育んでいきます。

コグニザントについて 
コグニザント(Nasdaq-100: CTSH)は世界有数のプロフェッショナル・サービス企業であり、企業がテクノロジーの近代化、プロセスの再構築、エクスペリエンスの変革を実現し、変化の激しい世界で優位に立てるよう支援しています。

“Diversity &Inclusion”へのコミットメント 
コグニザントは、多様性を受け入れ、公平性を支持し、インクルージョンを重視する機会均等雇用者です。コグニザントは、誰もが意見を聞き、受け入れられ、歓迎されていると感じられるコミュニティの育成に尽力しています。人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障害、遺伝情報、妊娠、退役軍人の地位、または各国で規定されている法律やその他の保護される特性に基づいて、人材の採用を行っています。

求人情報の検索や応募書類の提出に配慮を必要とする障害をお持ちの方は、[email protected] までご要望と連絡先をお知らせください。

 

免責事項 
報酬情報は、この掲載日現在のものです。コグニザントは、適用される法律に従い、いつでもこの情報を修正する権利を有します。
応募者は面接に直接またはビデオ会議で出席する必要がある場合があります。また、各面接時に身分証明書の提示を求められる場合があります。

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