We are seeking an experienced Experience Strategist with 8 to 10 years of expertise in Production Design, Userlytics Sketch Experience Design POV, Design System Management, Design System Creation, Figma UI Design Patterns, Adobe XD Responsive Web Design Visual Design Elements & Fundamentals Visual Branding Heuristic Review Creative Design for Websites & Apps and Adobe Photoshop. The ideal candidate will have domain experience in Airlines. This is a hybrid work model.
Location - Dallas, TX
Experience - 8 to 10 Years
Salary and Other Compensation:
The annual salary for this position is between $110,000 and $140,000 depending on the experience and other qualifications of the candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Paid holidays plus Paid Time Off
• Medical/Dental/Vision/Life Insurance
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Responsibilities
- Collaborate with product owners and stakeholders to develop a deep understanding of business problems and advocate for user experience
- Create research strategies that help define and work toward product portfolio objectives and key results (OKRs)
- Develop and conduct both quantitative and qualitative UX research methodologies such as heuristic reviews click tests competitive analyses surveys eye tracking remote unmoderated or moderated usability testings user interviews etc. to determine easeofuse comprehension and satisfaction of designs and concepts
- Effectively present and communicate actionable insights to all levels of the organization based on research outcomes
- Use analytical tools (Adobe Analytics Quantum Metric etc.) to gather data insights that aid and supplement portfolio research strategies and help UX to better understand the complete experience of those we build products for
- Create update and own Customer Journey Maps and Service Blueprints to help product teams understand the customer pain points gain empathy and be customer centric
- Work in a self guided agile environment juggle multiple meetings and projects
- Actively guide and benchmark product performance with quantitative UX metrics- proactively review customer feedback and find problem areas to focus on
- Scale UX research by building infrastructure educating others and contributing to ResearchOps
- Manage research software/hardware (including eye tracking equipment) and participant recruitment resources
Minimum Qualifications- Education & Prior Job Experience
- Degree in Human Computer Interaction (HCI) Human Factors Engineering Computer Science Visual Design Behavioral Sciences Psychology or other related discipline
- 5+ years of experience in applied user experience research at large enterprises or highly matrixed organizations
- Strong understanding of user-centered design experience with qualitative and quantitative research methods and analytical skills
- Knowledge and ability using remote unmoderated testing tools and moderated testing devices and platforms (UserZoom UserTesting Userlytics etc.)
- Familiarity in modern design and prototyping tools (Figma Zeplin Flinto Sketch Adobe CC etc.)
Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines product lines and roles
Project management skills with the ability to build strategy set objectives & key results and deliver on time
Proficiency in modern analytical dashboards and tools (Adobe Analytics Quantum Metric etc.)
Desire to promote and teach the importance of user centered research to product owners stakeholders and designers
Ability to present work in a clear and compelling manner to stakeholders - explain design recommendations by citing best practices testing data and or business requirements
Expert user of excel or other tool that can analyze large data sets
Preferred Qualifications- Education & Prior Job Experience
Graduate degree in Human Computer Interaction (HCI) Human Factors Engineering Computer Science Visual Design Psychology or other related discipline
7+ years of experience in applied user experience research with portfolio and product-based work environment
Experience working in the aviation industry
Experience scaling research practices and setting up a research insights repository
Experience conducting field research with unionized workforces
knowledge of Artificial Intelligence (AI) and how it can be applied to UX practices
Strong organizational skills and the ability to label classify and intelligently build flows and wireframes for complex computer applications are a plus
コグニザントのコミュニティ
コグニザントは、クライアントのビジネス、運営、技術モデルをデジタル時代に合わせて変革する、世界有数のプロフェッショナルサービス企業の一つです。私たちの独自の業界ベースのコンサルティングアプローチは、クライアントがより革新的で効率的なビジネスを構想し、構築し、運営するのを支援します。米国に本社を置くコグニザント（NASDAQ-100のメンバーであり、Forbesの2024年世界最高の雇用者の一つ）は、常に世界で最も称賛される企業の一つに挙げられています。コグニザントがどのようにしてクライアントがデジタルでリードするのを支援しているかについては、www.cognizant.comをご覧ください。
- コグニザントは世界中に300,000+上の社員を擁するグローバルな会社会社です。
- 私たちはより良い方法を考えるだけでなく、それを実現していきます。
- 私たちは正しいことを行うことで、社員、顧客、会社、地域社会に貢献します。
- キャリアを築いていくことができる革新的な環境を育んでいきます。
コグニザントについて
コグニザント（Nasdaq-100: CTSH）は世界有数のプロフェッショナル・サービス企業であり、企業がテクノロジーの近代化、プロセスの再構築、エクスペリエンスの変革を実現し、変化の激しい世界で優位に立てるよう支援しています。
コグニザントは機会均等雇用を実践しています。応募および候補者としての選考は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人としての地位、または連邦法、州法、もしくは地方自治体の法律で保護されているその他の特性に基づいて行われることはありません。
求人情報の検索や応募書類の提出に配慮を必要とする障害をお持ちの方は、[email protected] までご要望と連絡先をお知らせください。
免責事項
報酬情報は、この掲載日現在のものです。コグニザントは、適用される法律に従い、いつでもこの情報を修正する権利を有します。
応募者は面接に直接またはビデオ会議で出席する必要がある場合があります。また、各面接時に身分証明書の提示を求められる場合があります。