As an SCCM and Intune Support Specialist, you’ll make an impact by being at the forefront of reengineering our endpoint environment for performance and resilience. Your detailed knowledge to our L2/L3 support operations will guarantee reliability, compliance, and flawless device experiences for the organization. You’ll own the charge on our transition from legacy SCCM infrastructure to an improved Intune based management, enabling automation, refining security, and supporting hybrid work at scale. Encouraging efficiency, end-user happiness, and the advancement of our endpoint management capabilities. You will be a valued member of our Infrastructure Practice and work collaboratively with our Senior Manager.
In this role, you will
- Architect and coordinate Microsoft Intune for managing device compliance, configuration profiles, app deployment, and endpoint security.
- Build scalable configuration policies and migrate legacy GPOs to new Azure AD and Intune environments.
- Own the Windows Autopilot deployments for hybrid and Azure AD joined devices, supporting flawless zero touch provisioning.
- Manage and optimize SCCM infrastructure, including upgrades, role assignments, and integration with Intune for co-management.
- Drive SCCM to Intune migrations, encouraging modern endpoint management for Windows and macOS.
- Lead all aspects of Windows 365 Cloud PC environments, managing provisioning, imaging, user assignments, and performance.
- Support enterprise mobility for corporate and BYOD devices using Intune, Apple Business Manager, and Android Enterprise.
- Implement mobile security policies and app protection for iOS and Android with minimal user disruption.
- Coordinate Jamf for macOS, aligning policies and apps with compliance and security baselines.
- Enforce standard methodologies for endpoint security, such as BitLocker, MS Defender for Endpoint, and Conditional Access.
- Collaborate efficiently on patch and vulnerability management using tools like Qualys to minimize risk.
- Manage cross platform enterprise application delivery with a focus on secure access and user experience.
- Act as the go-to technical lead for endpoint management, cloud PC solutions, and mobility strategy, partnering with security, IT, and business team members.
What you’ll need to succeed (required skills)
- A proven track record of 5 or more years in managing enterprise-scale environments using Microsoft Intune and SCCM.
- Outstanding expertise in Azure Active Directory, including hybrid identity, device join configurations, and cloud native policy management.
- Proven success leading SCCM lifecycle initiatives and transitions to Intune, including co-management enablement.
- Top-tier experience with Windows 365 from provisioning and imaging to user assignment and performance tuning.
- Expert in managing Windows Autopilot and cross platform devices (macOS, iOS, Android) via Intune, Android Enterprise, Jamf, and Apple Business Manager.
- Detailed knowledge of endpoint security controls, including BitLocker, Microsoft Defender (ATP), Conditional Access, and compliance policies.
- Proficiency with vulnerability tools such as Qualys.
What will help you stand out (preferred skills)
- Superb communication, teamwork, and collaborator engagement skills across technical and non-technical teams
- Solid grasp of ITSM standard methodologies, including Change, Problem, and Knowledge Management processes
- Industry certifications such as Microsoft 365 MD-102, MS-101, or equivalent is an added bonus.
At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you a unique applicant and help us see how you'd be beneficial to this role.
Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
Working arrangements
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Ontario and/or Nova Scotia, where our hubs are located. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Post closing date
Applications will be accepted until May 10, 2025.
コグニザントのコミュニティ
コグニザントは、クライアントのビジネス、運営、技術モデルをデジタル時代に合わせて変革する、世界有数のプロフェッショナルサービス企業の一つです。私たちの独自の業界ベースのコンサルティングアプローチは、クライアントがより革新的で効率的なビジネスを構想し、構築し、運営するのを支援します。米国に本社を置くコグニザント（NASDAQ-100のメンバーであり、Forbesの2024年世界最高の雇用者の一つ）は、常に世界で最も称賛される企業の一つに挙げられています。コグニザントがどのようにしてクライアントがデジタルでリードするのを支援しているかについては、www.cognizant.comをご覧ください。
- コグニザントは世界中に300,000+上の社員を擁するグローバルな会社会社です。
- 私たちはより良い方法を考えるだけでなく、それを実現していきます。
- 私たちは正しいことを行うことで、社員、顧客、会社、地域社会に貢献します。
- キャリアを築いていくことができる革新的な環境を育んでいきます。
コグニザントについて
コグニザント（Nasdaq-100: CTSH）は世界有数のプロフェッショナル・サービス企業であり、企業がテクノロジーの近代化、プロセスの再構築、エクスペリエンスの変革を実現し、変化の激しい世界で優位に立てるよう支援しています。
コグニザントは機会均等雇用を実践しています。応募および候補者としての選考は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人としての地位、または連邦法、州法、もしくは地方自治体の法律で保護されているその他の特性に基づいて行われることはありません。
求人情報の検索や応募書類の提出に配慮を必要とする障害をお持ちの方は、[email protected] までご要望と連絡先をお知らせください。
免責事項
報酬情報は、この掲載日現在のものです。コグニザントは、適用される法律に従い、いつでもこの情報を修正する権利を有します。
応募者は面接に直接またはビデオ会議で出席する必要がある場合があります。また、各面接時に身分証明書の提示を求められる場合があります。