About the role
As a Sales Operations Lead you will make an impact by leading and inspiring our team ensuring operational excellence and continuous growth in a fast-paced digital advertising environment. You will be a valued member of the IOA team and work collaboratively with team leads, sales associates and the client.
In this role, you will:
- Lead and Develop Sales Teams: Coach and mentor Sales Team Leads and Sellers, identify development opportunities, and manage performance through structured feedback and improvement plans.
- Drive Operational Excellence: Own and track key metrics (Outbound Effort, CSAT, Sales KPIs), execute action plans, and deliver comprehensive reporting (WBR, MBR, QBR) and Root Cause Analyses.
- Manage Talent Lifecycle: Oversee hiring in collaboration with Talent Acquisition, implement reward and disciplinary programs, and handle deboarding processes.
- Consult and Optimize Campaigns: Provide strategic, data-driven advice to SMBs on digital advertising, optimize campaigns, and promote additional Google products to maximize ROI.
- Influence and Collaborate: Act as the main program contact, influence stakeholders, and contribute to sales targets in a fast-paced, goal-oriented environment.
Work model: We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in city, state. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
· Very strong organizational skills and extensive experience with customer support teams and metrics.
· Proficient comprehension of Google tools (spreadsheets, docs, slides, etc.).
· C1/C2 Advanced level of English.
· In-depth knowledge of Google Ads (Search, Video, Display, Apps, etc.).
· A true flexible and proactive team player with a positive attitude, experienced in motivating teams and resolving challenges.
These will help you stand out
· 2-5 years of experience in a management sales role.
· Proven experience in advertising sales, media account management, successful client engagement, and consistent business growth.
· Experience working against assigned quotas with a strong desire to exceed sales targets or sales KPIs.
· Experience performing coaching and utilizing registration tools.
· Experience working with CRM systems.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits:
- A career in one of the largest and fastest growing IT services providers worldwide.
- Ongoing support and funding with training and development plans.
- Opportunity to work for leading global companies.
- Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
- A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.
コグニザントのコミュニティ
コグニザントは、クライアントのビジネス、運営、技術モデルをデジタル時代に合わせて変革する、世界有数のプロフェッショナルサービス企業の一つです。私たちの独自の業界ベースのコンサルティングアプローチは、クライアントがより革新的で効率的なビジネスを構想し、構築し、運営するのを支援します。米国に本社を置くコグニザント（NASDAQ-100のメンバーであり、Forbesの2024年世界最高の雇用者の一つ）は、常に世界で最も称賛される企業の一つに挙げられています。コグニザントがどのようにしてクライアントがデジタルでリードするのを支援しているかについては、www.cognizant.comをご覧ください。
- コグニザントは世界中に300,000+上の社員を擁するグローバルな会社会社です。
- 私たちはより良い方法を考えるだけでなく、それを実現していきます。
- 私たちは正しいことを行うことで、社員、顧客、会社、地域社会に貢献します。
- キャリアを築いていくことができる革新的な環境を育んでいきます。
コグニザントについて
コグニザント（Nasdaq-100: CTSH）は世界有数のプロフェッショナル・サービス企業であり、企業がテクノロジーの近代化、プロセスの再構築、エクスペリエンスの変革を実現し、変化の激しい世界で優位に立てるよう支援しています。
コグニザントは機会均等雇用を実践しています。応募および候補者としての選考は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人としての地位、または連邦法、州法、もしくは地方自治体の法律で保護されているその他の特性に基づいて行われることはありません。
求人情報の検索や応募書類の提出に配慮を必要とする障害をお持ちの方は、[email protected] までご要望と連絡先をお知らせください。
免責事項
報酬情報は、この掲載日現在のものです。コグニザントは、適用される法律に従い、いつでもこの情報を修正する権利を有します。
応募者は面接に直接またはビデオ会議で出席する必要がある場合があります。また、各面接時に身分証明書の提示を求められる場合があります。