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Service Line Operations Lead - Consulting

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What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.

Position Summary

Service line operations lead is responsible for overseeing the day-to-day operational functions of Consulting Service line and is responsible for several critical aspects of our strategy, ensuring the realization of our growth objectives working closely with the Consulting business leaders and is a key part of a team that is responsible for effective operations & performance. Works with key stakeholders to understand the business and help determine how best to enable achievement of growth plans and targets and help structure the key business value drivers, identify key issues and risks/conclusions. Provides value through data-based insights, factual conclusions and guides the various stakeholders through the key drivers of the business unit.

Mandatory Skills

· 15+ years of experience in Delivery Management with P&L responsibility OR Core operations management.

· Deep Understanding of Finance sub-functions, financial statements, planning, budgeting, and forecasting process, organizational structure, and key responsibilities

· Data driven: Embraces data-driven decision-making and creates insight from quantitative data

· Demonstrated ability to work seamlessly with multiple business units and across multiple geographies

· Leadership skills: Provides coaching and feedback for improvement, demonstrates company values and leadership model behaviours

· Stakeholder management: Ability to consult and manage multiple business stakeholders; leverages strong presence and communication skills

Roles And Responsibilities

· Oversee daily operations of the Service Line with respect to, P&L forecasting, demand management, fulfillment, Cost of Delivery management and operational levers of Service Line.

· Support the Service Line Head and Practice leaders in annual budgeting and provide regular insight into the health of P&L by analyzing performance metrics to ensure performance goals of the Service line are met.

· Plan and manage various reviews with the Service Line head and leadership team to govern P&L and Operations metrics. Monthly review of reporting and financial levers to achieve maximum profitability and growth. Periodical presentation of performance to Executive management.

· Representing Consulting in cadence with Central Operations and disseminating the expectations / requirements within Consulting.

· Lead, mentor, and develop a high-performing operations team, fostering a culture of excellence and continuous improvement.

· Identify and mitigate potential risks to BU’s operations and financial performance

· Work with leadership to plan new investments and set up processes for driving business outcomes and ROI tracking.

· Oversee and monitor the SGA budget, disbursement of funds and usage.

· Increase the effectiveness and efficiency of support functions by suggesting improvements to each function (HR, IT, Finance) as well as coordination and communication between functions.

· Work with the leadership team to develop and implement organizational strategies, policies and practices geared toward operational excellence.

· Ensure compliance with company policies. Work with account teams to consult on policy matters and act as the process champion to solve problems

· Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.

Salary Range: >$100,000
Date of Posting: 27-Jun-25

Next Steps: If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.

For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers. Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.

コグニザントのコミュニティ 

コグニザントは、クライアントのビジネス、運営、技術モデルをデジタル時代に合わせて変革する、世界有数のプロフェッショナルサービス企業の一つです。私たちの独自の業界ベースのコンサルティングアプローチは、クライアントがより革新的で効率的なビジネスを構想し、構築し、運営するのを支援します。米国に本社を置くコグニザント(NASDAQ-100のメンバーであり、Forbesの2024年世界最高の雇用者の一つ)は、常に世界で最も称賛される企業の一つに挙げられています。コグニザントがどのようにしてクライアントがデジタルでリードするのを支援しているかについては、www.cognizant.comをご覧ください。

  • コグニザントは世界中に300,000+上の社員を擁するグローバルな会社会社です。
  •  私たちはより良い方法を考えるだけでなく、それを実現していきます。
  • 私たちは正しいことを行うことで、社員、顧客、会社、地域社会に貢献します。
  • キャリアを築いていくことができる革新的な環境を育んでいきます。

コグニザントについて 
コグニザント(Nasdaq-100: CTSH)は世界有数のプロフェッショナル・サービス企業であり、企業がテクノロジーの近代化、プロセスの再構築、エクスペリエンスの変革を実現し、変化の激しい世界で優位に立てるよう支援しています。

コグニザントは機会均等雇用を実践しています。応募および候補者としての選考は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人としての地位、または連邦法、州法、もしくは地方自治体の法律で保護されているその他の特性に基づいて行われることはありません。

求人情報の検索や応募書類の提出に配慮を必要とする障害をお持ちの方は、[email protected] までご要望と連絡先をお知らせください。

 

免責事項 
報酬情報は、この掲載日現在のものです。コグニザントは、適用される法律に従い、いつでもこの情報を修正する権利を有します。
応募者は面接に直接またはビデオ会議で出席する必要がある場合があります。また、各面接時に身分証明書の提示を求められる場合があります。

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