Service Line Sales Manager - F&A
Cognizant’s IOA Business
Cognizant’s Digital Finance & Accounting (F&A) services help transform our clients’ F&A ecosystems. We provide Operations services to more than 140 clients across industries, delivering extraordinary business value and experience. Over 14,000 associates (including a 2,300‑strong digital workforce) deliver services across Source to Pay, Order to Cash, Record to Report, Financial Planning & Analysis, and Tax & Compliance from more than 20 delivery centers across APAC, Europe, North America, and LATAM.
About the role
The Service Line Sales Manager (SLS) is a results-driven sales executive responsible for originating, advancing, and closing large Finance & Accounting (F&A) / BPO outsourcing opportunities. The role focuses on defining and strengthening go-to-market strategies, building and managing the sales pipeline, and working closely with Client Partners, Service Line Managers, IOA leadership, and MCU/MDU leadership in a high-growth, highly autonomous environment.
In this role, you will:
- Closing Sales – Primary responsibility is growing the IOA business in North America by winning new deals within assigned customer accounts, per agreed targets.
- Sales Plan Creation – Develop and execute a growth plan for the Financial Services and Digital Finance domains.
- Pipeline Management – Build and manage the opportunity pipeline; qualify high-priority pursuits; and close new business in line with agreed targets.
- Demand Generation – Partner with IOA and MCU teams to identify prospects, develop marketing plans, and engage new clients in meaningful conversations.
- Proposal Development – Understand customer needs and translate them into winning proposals for Cognizant and our clients, in partnership with presales and solution teams.
- IOA Solution Development Oversight – As a pursuit leader, partner with IOA solution architects, delivery teams, and other horizontal practices to create effective deal solutions.
- Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures, and pricing proposals as part of winning pursuits. Work closely with the business unit and regional FP&A teams.
- C-Level Client Relationship Building – Build relationships across CXO levels within client organizations and develop executive-level partnerships.
- Renewal Deals in the Industry – Build relationships with potential customers by partnering with Vertical and Country teams, and develop disruptive propositions to hunt and win renewal opportunities.
What you need to have to be considered
- 12+ years of experience selling Financial Services and Digital Finance BPO/consulting services with a blue-chip company.
- Executive level interpersonal, verbal, written, and presentation skills; ability to act as a trusted advisor and advocate of Cognizant’s vision and value proposition.
- Partner with Client Services Executive (CSE) and/or Client Service Manager (CSM) to package, price, and present solutions including ROI and value proposition.
- Define and articulate a technology-specific, business-relevant services strategy and solutions for customer opportunities.
- Partner with Product Sales Specialist (PSS) teams to incorporate solutions into customer account plans and successfully execute on them.
- Gather and refine customer requirements and document initial scope to align solution and proposal development.
- Experience proactively growing and expanding customer relationships while deepening understanding of customer business.
- Proven ability to meet and deliver an annual sales target of $20M TCV.
- Prior experience within one of the following industry segments is highly desirable: CMT (Communications, Media & Technology), Manufacturing & Logistics (MLEU), Retail, or BFS (Banking & Financial Services).
Qualifications
- Degrees – CPA, MBA, or an advanced degree in a related field is preferred.
Core Competencies & Knowledge
- BPO & IOA Solution Leadership – Deep expertise in Business Process Outsourcing, digitisation, and IOA-led solution development, including deal structuring, solution design, transition, and transformation, with hands‑on involvement in building solutions and sales content from the ground up alongside cross‑functional stakeholders.
- Industry‑Led Process Transformation – Strong ability to understand complex business process challenges across one or more industries and translate them into compelling, technology‑enabled process and operating model solutions, including Global Business Services (GBS) environments.
- Global Delivery & Operating Models – Extensive international experience and comfort working with global service delivery models, including shared services, IOA, and virtual/home office environments.
- Executive‑Level Communication & Storytelling – Proven verbal and written communication skills, with the ability to present complex deal constructs, solution narratives, and value propositions clearly and compellingly to C‑suite buyers through presentations and executive‑level sales storylines.
- Technology & Business Acumen – Solid understanding of technology solutions and their impact on business operations, enabling credible conversations that bridge process, technology, and business outcomes.
コグニザントのコミュニティ：
私たちは、互いを尊重し支え合う優秀な人材の集まりです。社員一人ひとりが成長し、力を発揮できるよう、エネルギッシュで協力的かつインクルーシブな職場環境を大切にしています。
- コグニザントは、世界中に30万人以上のアソシエイトを擁するグローバルコミュニティです。
- 私たちは、より良い方法を夢見るだけでなく、それを実現します。
- 人、クライアント、企業、地域社会、そして環境に対して、常に「正しいこと」を行うことで責任を果たします。
- あなたにとって最適なキャリアパスを築くことができる、革新的な環境を提供します。
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
コグニザントは機会均等を重視する雇用主です。応募者および候補者は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、または連邦、州、地方の法律で保護されているその他の特性に基づいて差別されることはありません。
免責事項：
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現住所または政府発行の身分証明書の提示が必要となる場合があります。