Senior Technical Consultant - ServiceNow (STC) has advanced knowledge and experience in designing and implementing solutions on the ServiceNow Platform. The STC will define, develop, test, analyze, and maintain software applications in support of the achievement of the business requirements. The role demands strong analytical skills and high research, design, documentation, and software modification capabilities throughout the production life cycle.
STCs are also proactive providing mentoring and supporting fellow team members and perform with a high autonomy level. Due to theirs outstanding asset of skills and high level of decision making, Seniors Developers usually act as a Project Team Leads.
What you'll do
- Lead all important project processes such as: platform architecture documentation, integration documentation, work-effort estimation and hands-on sophisticated development.
- Attend, participate, and occasionally lead Scrum meetings.
- Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
- Fulfill Project´s technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers.
- Fulfill technical design guidance within our projects following ServiceNow standard processes.
- Ensure Project Lead receives timely updates on work you're doing to facilitate frequent and proactive customer communication.
- Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise and standard processes in consideration of Customer needs and requirements.
- Fill technical or process roles in our projects, if needed.
- Lead, educate, and mentor colleagues who are assigned to their projects.
- Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently.
- Act as the final point of contact for technical decision-making within a project.
- Partnership with HR to deliver technical interviews and support the recruitment process
What you bring to the role
- Degree or equivalent experience, preferably in Computer Science or Information Technology, along with proven experience in technical consulting roles
- Post-graduate in Software related topics is desired
- 3+ years working on the ServiceNow platform.
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
- Experience in two additional product lines outside of ITSM
- Knowledge of ITIL; Foundation-level preferred
- +3 years in General Consulting, Service Management, Software Development
- +3 years of platform configuration experience
- JavaScript, html, CSS and JavaScript frameworks, Integrations
What we offer
- The chance to work with impact. Here, we’re empowered to bring our biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. We can stay at the top of our game through our award-winning learning and development ecosystem. And when our ambitions change, or we offer new opportunities, we help in adjusting by providing upskilling opportunity, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to grow with a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Working arrangements
For remote roles
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Ontario and/or Nova Scotia, where our hubs are located. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
コグニザントのコミュニティ
コグニザントは、クライアントのビジネス、運営、技術モデルをデジタル時代に合わせて変革する、世界有数のプロフェッショナルサービス企業の一つです。私たちの独自の業界ベースのコンサルティングアプローチは、クライアントがより革新的で効率的なビジネスを構想し、構築し、運営するのを支援します。米国に本社を置くコグニザント（NASDAQ-100のメンバーであり、Forbesの2024年世界最高の雇用者の一つ）は、常に世界で最も称賛される企業の一つに挙げられています。コグニザントがどのようにしてクライアントがデジタルでリードするのを支援しているかについては、www.cognizant.comをご覧ください。
- コグニザントは世界中に300,000+上の社員を擁するグローバルな会社会社です。
- 私たちはより良い方法を考えるだけでなく、それを実現していきます。
- 私たちは正しいことを行うことで、社員、顧客、会社、地域社会に貢献します。
- キャリアを築いていくことができる革新的な環境を育んでいきます。
コグニザントについて
コグニザント（Nasdaq-100: CTSH）は世界有数のプロフェッショナル・サービス企業であり、企業がテクノロジーの近代化、プロセスの再構築、エクスペリエンスの変革を実現し、変化の激しい世界で優位に立てるよう支援しています。
コグニザントは機会均等雇用を実践しています。応募および候補者としての選考は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人としての地位、または連邦法、州法、もしくは地方自治体の法律で保護されているその他の特性に基づいて行われることはありません。
求人情報の検索や応募書類の提出に配慮を必要とする障害をお持ちの方は、[email protected] までご要望と連絡先をお知らせください。
免責事項
報酬情報は、この掲載日現在のものです。コグニザントは、適用される法律に従い、いつでもこの情報を修正する権利を有します。
応募者は面接に直接またはビデオ会議で出席する必要がある場合があります。また、各面接時に身分証明書の提示を求められる場合があります。