About the role
As a Senior QA Automation Engineer – Scrum Master & IVR, you will make an impact by championing quality, Agile best practices, and customer experience across digital platforms. You will be a valued member of a cross‑functional Agile team, working collaboratively with Product Owners, Developers, Business Analysts, and vendor partners to deliver high‑quality web and IVR solutions.
In this role, you will:
• Serve as a CX‑focused Scrum Master or Quality Champion, embedding Agile and continuous improvement practices across teams.
• Drive end‑to‑end quality assurance for web and IVR applications, ensuring reliability, performance, and an exceptional user experience.
• Design, build, and maintain scalable automated test frameworks using Playwright and TypeScript for UI, API, and regression testing.
• Review functional and technical requirements, collaborating early with Product Owners to identify risks, gaps, and edge cases.
• Leverage GitHub Copilot to accelerate test development, improve code quality, and optimize automation workflows.
• Partner closely with Agile teams and vendor organizations to validate deliverables, ensure quality standards, and support vendor management activities.
• Participate actively in Scrum ceremonies, providing quality insights and risk assessments.
• Ensure compliance with organizational standards, regulatory guidelines, and industry best practices, particularly within Insurance-domain solutions.
Work model: Remote
We believe flexibility is key to delivering our best work. Based on this role’s business requirements, this position is open to qualified applicants in Hartford, CT, with remote work also available. Regardless of your working arrangement, we are committed to supporting a healthy work‑life balance through our wellbeing programs.
The working arrangements for this role are accurate as of the date of posting and may change based on project, business, and client needs. We will always be clear about role expectations.
What you need to have to be considered
• 5–8 years of experience in Quality Engineering or Software Testing roles.
• Strong hands‑on experience with Playwright and TypeScript for automated testing.
• Experience performing end‑to‑end QA for web and IVR‑based applications.
• Solid understanding of Agile/Scrum methodologies, with active participation in Scrum ceremonies.
• Proven ability to review requirements, identify risks early, and define effective test strategies.
• Experience collaborating with cross‑functional teams and external vendors.
• Practical experience using GitHub Copilot or similar AI‑assisted development tools.
These will help you stand out
• Scrum Master or Agile certification(s).
• Experience in Vendor Management within the Insurance domain.
• Strong CX mindset with a focus on usability, performance, and reliability.
• Excellent communication and stakeholder‑management skills.
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you meet only the minimum requirements. Your transferable experiences and unique skills may be exactly what sets you apart.
Salary and Other Compensation:
Applications will be accepted until May 15, 2026.
The annual salary for this position is between $53,477– $92,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
コグニザントのコミュニティ：
私たちは、互いを尊重し支え合う優秀な人材の集まりです。社員一人ひとりが成長し、力を発揮できるよう、エネルギッシュで協力的かつインクルーシブな職場環境を大切にしています。
- コグニザントは、世界中に30万人以上のアソシエイトを擁するグローバルコミュニティです。
- 私たちは、より良い方法を夢見るだけでなく、それを実現します。
- 人、クライアント、企業、地域社会、そして環境に対して、常に「正しいこと」を行うことで責任を果たします。
- あなたにとって最適なキャリアパスを築くことができる、革新的な環境を提供します。
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
コグニザントは機会均等を重視する雇用主です。応募者および候補者は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、または連邦、州、地方の法律で保護されているその他の特性に基づいて差別されることはありません。
免責事項：
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現住所または政府発行の身分証明書の提示が必要となる場合があります。