Job Summary
Join our dynamic team as a Policy Servicing Executive where youll play a crucial role in managing and processing insurance policies efficiently. With a focus on MS Office skills youll ensure seamless operations in a hybrid work model. This role offers rotational shifts providing flexibility and exposure to diverse tasks in the Property & Casualty Insurance domain.
Responsibilities
- Manage and process insurance policies with precision to ensure accuracy and compliance.
- Utilize MS Office tools to maintain and update policy records efficiently.
- Collaborate with team members to resolve policy-related queries and issues promptly.
- Ensure timely communication with clients regarding policy updates and changes.
- Support the team in maintaining high standards of customer service and satisfaction.
- Analyze policy data to identify trends and areas for improvement in servicing processes.
- Implement best practices in policy servicing to enhance operational efficiency.
- Coordinate with other departments to streamline policy servicing workflows.
- Assist in the development and implementation of new policy servicing strategies.
- Provide feedback and suggestions for process improvements to enhance service delivery.
- Participate in training sessions to stay updated with industry standards and practices.
- Adapt to rotational shifts to ensure coverage and support across different time zones.
- Contribute to the companys mission by delivering exceptional policy servicing that impacts customer satisfaction positively.
Qualifications
- Demonstrate proficiency in MS Office applications including Word Excel and PowerPoint.
- Possess a basic understanding of Property & Casualty Insurance which is advantageous.
- Exhibit strong analytical skills to interpret policy data effectively.
- Show excellent communication skills to interact with clients and team members.
- Display a keen attention to detail to ensure policy accuracy and compliance.
- Have the ability to work collaboratively in a hybrid work environment.
- Adapt to rotational shifts and manage time efficiently to meet deadlines.
Certifications Required
Microsoft Office Specialist Certification is recommended.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
