The Engagement Delivery Lead is a senior leadership role responsible for driving end-to-end delivery of complex SAP S/4HANA programmes and hybrid engagements for global clients. This role ensures predictable, high-quality outcomes through strong portfolio governance, optimised delivery processes, and consistent value creation across manufacturing, supply chain, and finance functions. The incumbent will lead cross-functional teams, align business and technology priorities, and support long-term digital transformation initiatives.
Responsibilities
· Drive planning and execution of complex S/4HANA engagements to ensure predictable and high-quality delivery outcomes in a hybrid environment.
· Lead end-to-end delivery governance across portfolios, ensuring alignment to scope, quality, schedule, and cost expectations while maintaining high client satisfaction.
· Coordinate cross-functional teams and client stakeholders to manage priorities, dependencies, and risks, proactively removing delivery impediments.
· Provide structured portfolio-level reporting on risks, issues, decisions, and benefits realisation to enable informed executive decision-making.
· Align S/4HANA programme goals with manufacturing and supply chain processes to improve operational efficiency and resource utilisation.
· Support alignment with finance and accounting processes to enhance budget control, financial transparency, and performance tracking.
· Drive adoption of standardised project and portfolio management practices to ensure consistency, transparency, and traceability across initiatives.
· Implement robust risk and issue management frameworks to minimise delivery disruptions and protect business value.
· Collaborate with enterprise architects and functional leaders to shape S/4HANA portfolio roadmaps aligned with digital transformation objectives.
· Drive continuous improvement through analysis of delivery metrics and lessons learned to enhance future programme performance.
· Ensure compliance with organisational policies and regulatory requirements throughout the delivery lifecycle.
· Manage stakeholder expectations through clear communication, proactive escalation, and structured governance forums.
· Mentor and develop project management teams to strengthen overall delivery capability.
Required Qualifications:
· 15–20 years of progressive experience in portfolio and project management, including leadership of large-scale enterprise transformation programmes.
· Strong hands-on experience across the full project lifecycle, including demand intake, prioritisation, planning, execution, monitoring, and closure.
· Proven track record delivering complex SAP S/4HANA programmes in multi-project, global environments.
· Solid understanding of manufacturing and supply chain processes, including production planning, procurement, and logistics.
· Working knowledge of finance and accounting processes, including budgeting, cost allocation, and profitability analysis.
· Strong stakeholder management and communication skills, with the ability to engage senior business and technology leaders using data-driven insights.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
