Job Summary
Performing T&E audits and handling inbound and outbound calls related to Travel & Expense (T&E). Processing vendor invoices within agreed SLA or before the due date, managing and processing multi-line invoices, rectifying errors in the vendor master, and interacting with Business Units/vendors to resolve simple exceptions.
Responsibilities
- Ensure process guidelines are followed and met as documented
- Achieve process SLAs metrics productivity and quality targets within the established timelines
- Raise process related issues on time with process lead and team lead
- Resolve process related queries expedite on data requests and escalate for resolutions
- Adhere to shift handover process
- Adhere to security practices set by organization Implement
- Implement small process improvement projects
- Record data relating to production statistics end-user related notes etc as appropriate
- Contribute towards creation of knowledge updates & stay updated with process knowledge / changes
- Ensure updation of SOP
- Provide updates and submit reports related to own area of work
Minimum Requirements
- Highschool diploma and/or equivalent experience
- Minimum 2 years' experience in desk or customer service roles
- Minimum 1 year experience in payables deliverables
Preferred Requirements
- Experience with PeopleSoft
Salary and Other Compensation:
The annual salary for this position is between $18.00 - $20.00 depending on the experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting.
Cognizant reserves the right to modify this information at any time, subject to applicable law.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.