Job Summary
We are seeking a dedicated and experienced ServiceNow Scrum Master to join our dynamic team. The Scrum Master will be responsible for facilitating and ensuring the success of our ServiceNow project teams by promoting agile practices and fostering a collaborative environment. The ideal candidate will have a strong understanding of ServiceNow, agile methodologies, and superior leadership.
Core Responsibilities
- Facilitate Scrum Process: Guide the team and organization on how to use Agile/Scrum practices and values to delight customers.
- Remove Impediments: Actively identify and remove obstacles that might hinder team progress, ensuring smooth project execution.
- Coordinate Sprints: Plan and facilitate all Scrum ceremonies including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
- Ensure Delivery: Ensure teams are delivering value incrementally and iteratively, meeting the definition of done and maintaining high-quality standards.
- Communication: Serve as a liaison between the product owners and development team, ensuring clear understanding of requirements and priorities.
- Foster Collaboration: Promote collaboration inside and outside the team, enhancing shared understanding and team synergy.
- Measure Performance: Use agile metrics to track and improve team performance, providing insights and recommendations for continuous improvement.
- Promote Agile Culture: Advocate for Agile principles and practices within the organization, driving cultural change and continuous improvement.
Required Qualifications
- Experience: Minimum of 3 years as a Scrum Master in a ServiceNow environment or similar capacity.
- Certification: Certified ScrumMaster (CSM) or equivalent Agile certification.Skills:
- Proficient in agile methodologies, especially Scrum and Kanban.
- Strong understanding of ServiceNow platform and its capabilities, including but not limited to PSDS/CSM/FSM/Mobile App.
- Ability to work effectively in a fast-paced and dynamic environment.
- Proven track record of leading and coaching Agile teams to success.
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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.