ข้ามไปที่เนื้อหาหลัก

Team Lead – BPO Operations

JD 3

Title: Team Lead – POI Editing

Location: Kuala Lumpur, Malaysia

Experience: 3-6 Years

Job Expectations:

  • Technical know-how - Ability to quickly understand technical and conceptual nuances of Online Maps and tools
  • Managing and overseeing the activity of the team of 15 - 20 Maps editing Specialists.
  • TL will be leading multiple short to long term pilot projects within online maps space
  • Strong problem-solving skills & attention to details a must
  • Comfortable dealing with rapidly-evolving work environment and Strict adherence to deadlines
  • Work and Train the new hires within defined timelines
  • Maintain day to day operation task
  • Willing to work in a shift based work schedule if needed

Skills Required:

  • Graduate/Post Graduate in any discipline
  • Min 3-6+ yrs. of work experience working experience as a team lead
  • Ability to maintain and analyze large data sets efficiently
  • Good written and verbal communication skills
  • Excellent analytical and logical reasoning abilities
  • Experience in performance management KPI management
  • Operation skills in queue management/capacity planning
  • Knowledge of working on MS Excel / Spreadsheets in areas like vlookup, pivot table, charts etc
  • Stakeholder management

Huge plus

  • Background in analytical data management
  • Research and data analyzing ability
  • Ability to manage multiple tasks simultaneously and thrive in a complex, fast-paced environment with multiple priorities.
  • Analytical with strong problem-solving and troubleshooting skills and the ability to exercise mature judgment and structured decision-making.
  • Quick learner and adaptable to learn new processes, concepts, and skills.
  • Strong attention to detail with a desire to deliver accurately, efficiently and to a high standard.

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

#LI-CTSAPAC

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000+ associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

เข้าร่วมชุมชนบุคลากรผู้มีพรสวรรค์ของเรา

ยังไม่พบโอกาสที่ใช่ ใช่หรือไม่? รับข้อมูลล่าสุดเกี่ยวกับโอกาสในการทำงาน กิจกรรมสรรหาบุคลากร และข่าวสารเกี่ยวกับบริษัทต่างๆ ที่คัดสรรเพื่อคุณโดยเฉพาะ

ลงทะเบียน