Job Title: ServiceNow Pre-sales and Solutions executive - Business Development
Location: PAN India
Type: Full Time
Experience Level: 5-15 years
Job Summary:
We are seeking an experienced ServiceNow Solution Architect (Presales) to join our ServiceNow business Group. In this role, you will be responsible for leading the presales activities, working closely with the sales, bid and account team. You will act as a technical expert during the sales cycle, showcasing the capabilities of ServiceNow, designing solutions and ensuring that the proposed solution aligns with the client’s business needs. The ideal candidate will have extensive experience in designing and implementing enterprise-level solutions using ServiceNow.
Key Responsibilities:
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Collaborate with sales, account and other stakeholders to understand customer requirements, and design tailored ServiceNow solutions that addresses the business challenges and maximize value
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Lead the response to the RFP’s/RFI’s by providing detailed technical inputs and creating solution deliverables
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Work with sales and bid teams to develop technical proposals and ensure alignment between proposed solutions and customer requirements
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Participate in customer workshops, bid defense activities
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Stay updated on ServiceNow product releases, competitive landscape, and industry trends to effectively position the ServiceNow solutions
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Conduct detailed DEMO’s/presentations during the client visit and effectively communicate how ServiceNow can address their business challenges
Technical Skills:
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3-5 years of experience in ServiceNow presales
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Strong experience with ServiceNow platform including modules like ITSM, ITOM, SPM, HRSD, CSM & more
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Proficiency in developing & delivering client presentations and POC’s
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Ability to design and document solutions that complement customer requirements and existing technology landscape
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Familiarity with cloud technologies and infrastructure with an understanding of how ServiceNow solutions integrate with these platforms
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ServiceNow/Other certifications
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ServiceNow System Administrator (Preferred)
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ITIL V3/4 Foundation (Preferred)
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Certified implementation specialist (Desired)
Soft Skills:
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Excellent communication skills
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Presentation skills
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Analytical thinking and problem solving
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Ability to work collaboratively
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Ability to work in fast paced environment
Why Cognizant SNBG:
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ServiceNow Global Elite Partner
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Collaborative and supporting Environment
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Work with industry leaders
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Opportunity for career growth and professional development
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Our commitment to diversity and inclusion
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.