Delivery Manager
Qualification:
B Sc, B Com, Relevant Diploma Degrees (CSC, Electronics), BEResponsibility:
Business / Customer- • Understand and articulate complex problems related to the specific technology.
- • Provide business development support by assisting in RFP/ RFI response drafting, presentations, collateral creation and formulating recommendations Support presales and create marketing collateral such case studies and capability deck.
- • Capture and present project’s capabilities to prospective clients in a way that highlights the unique selling proposition of Cognizant solutions.
- • Interface with community network to retain technology competitiveness.
- • Work with the client team to address escalations.
- • Implement change requests and engineering tasks.
- • Lead the technical discussions in customer governance calls.
- • Interact with the user / customer / first level management.
- Project / Process.
- • Handle specific technologies within projects.
- • Contribute to HLD, LLD, Implementation and test plans.
- • Participate in technical audits.
- • Identify opportunities for automation, standardization and stabilization of environment.
- • Understand technical requirement and translate into design.
- • Lead TIP initiatives and coordinate with CoE for the implementation of the same.
- • Prepare/update/review run books/SOP/knowledge articles on specific technology areas.
- • Plan Prepare and execute change process and change implementation and standardize the change process.
• Contribution to reducing COD by performing the following:
- • Left shift,.
- • Identifying and driving the CSI and automation initiatives.
- • Prepare templates, checklist and guidelines on Due diligence, Transitions and KT.
- People / Team.
- • Enabling the L1/L2 team members to enhance their skill sets.
- • Deliver technology training through Academy and/or within project group for technologies/ tools.
- • Participate in recruitment and act as a buddy to new hires.
- • Proactively support team building and on boarding efforts via mentoring contributions.
- • Contribute to knowledge management activities by creating case studies, technical artifacts, and reference architectures related to your technical domain.
Must Have Skills
- Cisco DNA
- Cisco ISE
- Wireless Networking - Cisco
- Switching & Routing Cisco
- Network Routing
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Our commitment to diversity and inclusion
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.